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30724

Ticket #30724 Public [Closed]

EventOn Updates Fail

Hi there, I commented last night and you asked me to contact helpdesk. I am unable to update the EventOn plugins through the WP dashboard. I get the following error each time: “An error occurred while updating EventON: The package could not be installed. The package contains no files.” Can you please help me out? Thanks!!! -Kate

BY: carairishpubs - Mar 9,2017 AT 6:38AM - 4 years ago
    • By: Ashish Rai Mar 9,2017 AT 7:14AM - Posted 5 years ago - #30727

      Hi Kate,

      Sorry to hear about that.

      If the auto-update function is not working, please check the link below and perform the update manually by ftp:

      http://www.myeventon.com/documentation/update-eventon/

      Let us know if you need further help with this.

    • By: carairishpubs Mar 9,2017 AT 9:06AM - Posted 4 years ago - #30736

      That worked. Thanks!

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