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246766

Ticket #246766 Public

Events disappeared from database

Updated WordPress and all events disappeared.

BY: James Foster - Jul 29,2021 AT 9:59AM - 10 months ago
    • By: James Foster Jul 29,2021 AT 10:00AM - Posted 10 months ago - #246767

      Everything disapperred. Locations, categories, etc.

    • By: infotainerdave Jul 29,2021 AT 6:00PM - Posted 10 months ago - #246806

      in myeventon>>>>>>settings

      did you activate the do not delete settings toggle?

      http://www.myeventon.com/documentation/update-eventon/

    • By: James Foster Jul 30,2021 AT 6:16AM - Posted 10 months ago - #246854

      Apparently not. I did not know there was even such. 99.9% of plugins when updated keep previous settings from the database. Is there a way to recover?

      If not I will be looking into another solution. That is totally assinine to have to do that for an update.

    • By: infotainerdave Jul 30,2021 AT 10:55AM - Posted 10 months ago - #246880

      does your host have  back up

    • By: James Foster Jul 30,2021 AT 11:34AM - Posted 10 months ago - #246885

      yes but that would mess up all the posts that have already been made. Apparently, there is not something built into the plugin for that. I am dumbfounded why a “keep settings” option is even necessary for a plugin that reads a populated database. I guess I will be looking for another solution since this one is not reliable.

    • By: Basilis Kanonidis Jul 30,2021 AT 12:49PM - Posted 10 months ago - #246886

      Hey James,

      The reason for keeping the settings is to avoid our customers having any type of problems poping up while doing actions 🙂

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