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200110

Ticket #200110 Public

Events show as sold out when not

  • Hi,

    My clients site was working well until the first classes went ahead and only 4 people out of 15 available tickets showed up.

    The class was showing as Sold Out. We think this may have been people putting events in their basket and eventon thinks they have been sold?

    What do you think?

    BY: Susanna Townsend - Oct 13,2020 AT 12:56AM - 1 month ago
    • By: Ashish Rai Oct 13,2020 AT 1:07AM - Posted 1 month ago - #200120

      Please send wp-admin access to your site as a private message for us to further assist your situation.

    • By: infotainerdave Oct 13,2020 AT 4:41AM - Posted 1 month ago - #200142

      I looked over your events and …..which event are you referring to? none of them have the sold out option

    • By: infotainerdave Oct 13,2020 AT 4:46AM - Posted 1 month ago - #200146

      Because your events are repeating and you are selling tickets to those events you will want to activate

      see screenshot

      and then for each repeat you put 8 in the field

      then you do some maths- 8 x the number of repeats and put that in the total field

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