CYBER WEEK

35% OFF ADDONS CODE EVOCYBER2020

X
33241

Ticket #33241 Public

Exports wrong time to externa calendar.

  • Hi

    When I try to export a single event to an external calendar (ics file or GoogleCal) most things work like a charm, except that the time for the event is off by 5 hours. Example: if an event has start time set to 09:00 and end time set to 2:00pm those times changes to 2:00pm-7:00pm in the external calendar

    BY: Andreas Olsson - Apr 5,2017 AT 12:22AM - 3 years ago
    • By: Ashish Rai Apr 5,2017 AT 6:11AM - Posted 3 years ago - #33270

      Please make sure you are using latest version of the main plugin and the addons.

      Let us know if you experience the same even after update.

    • By: Andreas Olsson Apr 5,2017 AT 6:27AM - Posted 3 years ago - #33273

      Hi and thanks for the reply:

      I use the EventOn v.2.5.2

      I also use the following plugin:
      – Full Cal v.1.1.3

      And I guess those are the latest versions. If one event will occur between 08:00 am – 2:00 pm the following information in written in the ics file when exporting:

      BEGIN:VCALENDAR
      VERSION:2.0
      PRODID:-//eventon.com NONSGML v1.0//EN
      BEGIN:VEVENT
      UID:58e4efbb40457
      DTSTAMP:20170405T152307
      DTSTART:20170527T110000Z
      DTEND:20170527T170000Z
      LOCATION:xxxxxx 
      SUMMARY:xxxxxx
      DESCRIPTION: xxxxxx 
      END:VCALENDAR

      I guess that DTSTART and DTEND is what cause the problem.

    • By: Ashish Rai Apr 6,2017 AT 10:58AM - Posted 3 years ago - #33540

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Apr 7,2017 AT 11:13AM - Posted 3 years ago - #33657

      that time is generated based off timezone settings set on your site. So pelase go to

      Capture

      and add offset time in minutes and see if that helps

    • By: Andreas Olsson Apr 9,2017 AT 4:07AM - Posted 3 years ago - #33740

      Great!
      That solved my problem! Thanks a lot.

    • By: Ashan Perera Apr 11,2017 AT 9:10AM - Posted 3 years ago - #33922

      Excellent!

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON