Tried to update plugin on multilingual WordPress Site with Elementor https://www.giokart.it/ . The following error appeared:
Download dell’aggiornamento da https://get.myeventon.com/download.php?plugin=eventon&key=7f29099c4055fcf51b0939f096bb7ec1&code=1758783600&license_key=EVO511854ab-5f28-4438-b39c-00042d585a53&expires=1759302000…
Estrazione dell’aggiornamento in corso…
C’è stato un errore durante l’aggiornamento di EventON: Il pacchetto non può essere installato. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
(ENGLISH:
Downloading the update from https://get.myeventon.com/download.php?plugin=eventon&key=7f29099c4055fcf51b0939f096bb7ec1&code=1758783600&license_key=EVO511854ab-5f28-4438-b39c-00042d585a53&expires=1759302000…
Downloading the update in progress…
There was an error when updating EventON: The package cannot be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)
- Sep 25,2025 AT 3:05AM - 5 hours agoHello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
While we are working on the issue, please update manually according to:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!