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28527

Ticket #28527 Public [Closed]

Filters and sorting options are not appearing

  • Hello,

     

    I added the calendar and enabled sorting however the sort and filter options do not show. Can you please check the URL provided and let me know if it is somewhere and I simply can’t see it.

    The short code I used is:

    [add_eventon cal_id=”q3 t12t2t” ft_event_priority=”yes” jumper=”no” exp_so=”yes” ]

     

    Thanks!

    BY: Moe Farahat - Feb 17,2017 AT 4:12PM - 3 years ago
    • By: infotainerdave Feb 17,2017 AT 4:39PM - Posted 3 years ago - #28528

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: infotainerdave Feb 17,2017 AT 5:33PM - Posted 3 years ago - #28533

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      Notes for Ashan:
      see screenshot

      I have created a page http://marketingpedal.com/eventon-test/with this shortcode:
      [add_eventon jumper=”yes” event_type=”49, 42, 41″┬áhide_so=”no” ]

      options do not appear- I have changed themes and this does not have any effect

      from screenshot: seems that the event type options are greyed out- if you remove the display none a gap appears where the options should appear not sure on the cause

    • By: Ashan Perera Feb 20,2017 AT 10:10AM - Posted 3 years ago - #28714

      Capture

      I went into settings and none of the sorting filtering options are selected to be shown, so how do you expect the sort bar to show my friend? these need to be enabled at least one for the sort bar to show.

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