When attempting to add an event, the form does not allow me to add an event start or end date.
All other fields seem to be operational.
Thanks,
Hi Carla,
Can you please provide us with admin access, so I notice some issues with jS conflicts?
Thanks,
Admin Info is as follows:
login: CarlaL
password: J!a6aN3cVxrw*BY5FE0FeSHe
Hi Carla,
Can we disable plugins? I can see that there are some conflicts that do need to debug them
Do what ever you need to do to make it work again. Just let me know what was disabled.
The password is not working possible for you to look at that again please?
Hi there, i just tried the password and it works. Make sure it starts with the “J” and ends with the “e” and that the login id is CarlaL
Would you mind sending us the order ID for the action user addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!
Hi there,
The order ID for action user is 16802 . It was purchased using the info@denverblackpages.com email. order date = 03/22/2016.
update eventon to 3.0.4 (its still on 3.0.3 ) so updating should fix the issue
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
and they will need to update action user to 2.2.3
currently they are on 2.1.17
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Thanks. Worked like a charm! Following on Twitter now..
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!