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248037

Ticket #248037 Public

Fullcal frontend slow loading

My fullcal events page takes a very long time to load. What can I do to speed up the load time?

Here is a loom video of the behavior

https://www.loom.com/share/b4ee31010d3444c7a608345e867e6f68

BY: Chris Fairchild - Aug 10,2021 AT 4:47AM - 5 months ago
    • By: Artem Aug 10,2021 AT 5:10AM - Posted 5 months ago - #248040

      Hello,

      Please check this guide: https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

    • By: Chris Fairchild Aug 10,2021 AT 9:25AM - Posted 5 months ago - #248057

      Thank you for that. I followed all the steps and it still takes 20 seconds to load. Is there anything else I can do?

       

      Here’s a new loom with the updated behavior:

       

      https://www.loom.com/share/c0b473ef92da4f25a84b5c9cf6cf6d1d

    • By: Artem Aug 10,2021 AT 9:37AM - Posted 5 months ago - #248061

      Every time I try to access https://www.excellenceroadmap.com/chariot-academy/academy-events/ it redirects me to wp-login page. Is it possible to check the page as a guest? Because cache plugin works only when you are not logged-in.

    • By: Chris Fairchild Aug 10,2021 AT 12:19PM - Posted 5 months ago - #248080

      The page is designed for paid subscribers to access and RSVP to subscriber only training sessions that’s why it’s setup that way. I gave you admin credentials that would allow you to login and test/check my settings.

      Is there no way for fulcal to load in less than 20 seconds without the cache plugin?

       

       

    • By: Artem Aug 10,2021 AT 3:02PM - Posted 5 months ago - #248092

      Could you tell us more about your server? CPU, RAM, SSD/HDD or is it shared hosting?

    • By: Chris Fairchild Aug 11,2021 AT 6:26AM - Posted 5 months ago - #248138

      I’m on WPengine Managed Hosting

    • By: Chris Fairchild Aug 11,2021 AT 6:33AM - Posted 5 months ago - #248139

      Also, as a test, I have removed the requirement to login to the page and reloaded it several times, it still takes just as long to load.

      I need to keep it behind the login, but I did want to check to see if that improves anything

    • By: Artem Aug 12,2021 AT 2:28AM - Posted 5 months ago - #248285

      When I remove etc_override=”yes” it starts loading much quicker: https://www.excellenceroadmap.com/5069-2/

      Could you check?

    • By: Chris Fairchild Aug 12,2021 AT 6:53PM - Posted 5 months ago - #248388

      That does seem substantially faster. Thank you!

    • By: Artem Aug 13,2021 AT 2:36AM - Posted 5 months ago - #248427

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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