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32684

Ticket #32684 Public

Ghost Attendee

  • Hi support. I have RSVP addon installed and to test the thing, I made a reservation and after I delete it in the Event RSVPs page. Then I empty the trash.

    My event still have 1 ghost attendee.

    The event is a repeating event named Visite commentée du jardin.

    How do I reset an event RSVP completely.

    BY: PhilippeBonneau - Mar 29,2017 AT 3:10PM - 3 years ago
    • By: PhilippeBonneau Mar 29,2017 AT 3:11PM - Posted 3 years ago - #32685

    • By: infotainerdave Mar 29,2017 AT 6:38PM - Posted 3 years ago - #32701

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Mar 30,2017 AT 10:12AM - Posted 3 years ago - #32804

      Capture

      Click sync RSVP count.

      @Dave you didnt know that ? 🙂

    • By: PhilippeBonneau Mar 30,2017 AT 10:25AM - Posted 3 years ago - #32806

      Thank you Ashan but the issue is not completely solved. The «REMAINING» number is not correct.

    • By: Ashan Perera Mar 30,2017 AT 11:08AM - Posted 3 years ago - #32816

      ah crap you are right. I am gonna have to do some tests and get that resolved.

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