Google maps not showing: uncaught type error
Hello,
until last year it was all ok but… here for example:
https://www.libriincantina.it/programma-libri-in-cantina/
maps didn’t show when i open an event. In the console there’s this error
eventon_gen_maps.js?ver=4.9.7:198 Uncaught TypeError: Cannot read properties of undefined (reading ‘AdvancedMarkerElement’)
at eventon_gen_maps.js?ver=4.9.7:198:59
at geocoder.js:10:120
at geocoder.js:4:298
at WPa (geocoder.js:3:59)
at yoa.f [as Gg] (geocoder.js:4:186)
at Object.c [as _irsclc] (common.js:117:81)
at GeocodeService.Search?5m2&1d45.85097&2d12.233958&9sit&r_url=https%3A%2F%2Fwww.libriincantina.it%2Fprogramma-libri-in-cantina%2F&callback=_xdc_._irsclc&key=AIzaSyBGjoeNbd9yDj9YW7IyQrhtC_0bDZZlD00&token=30276:1:28
Any suggestion?
- May 7,2025 AT 9:46AM - 3 days ago-
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May 7,2025 AT 10:16AM -
Posted 3 weeks ago
- #386861
Hello,
Here’s the issue:
Google Maps JavaScript API error: RefererNotAllowedMapError
https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Your site URL to be authorized: https://www.libriincantina.it/events/carlotta-camilla-polly-e-larissa-campeol-allastoria-lounge-wines-store/
Please try following https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/ > Restrict your API key.
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May 7,2025 AT 12:52PM -
Posted 3 weeks ago
- #386908
Hi Artem,
I added restrictions both to used APIs and the website… error is still there -
May 8,2025 AT 3:34AM -
Posted 3 weeks ago
- #386954
Hmm strange but it’s still showing the same error:
Could you send us a screenshot of your restrictions as a private message?
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May 8,2025 AT 1:23PM -
Posted 3 weeks ago
- #387025
Ah sorry, I was referring to your Google Account > Maps API Settings > https://elfsight.com/wp-content/uploads/2021/12/how-to-get-google-maps-api-key-step6.png
Could you check?
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May 9,2025 AT 1:03AM -
Posted 3 weeks ago
- #387044
Ops, excuse me
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May 9,2025 AT 3:45AM -
Posted 3 weeks ago
- #387055
Instead of https://www.libriincantina.it/ please add https://www.libriincantina.it/*
Also check “Restrizioni delle API” on the same page and try setting it as well.
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May 9,2025 AT 8:38AM -
Posted 3 weeks ago
- #387082
Please remove https://www.libriincantina.it/ and only leave https://www.libriincantina.it/*.
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May 12,2025 AT 12:36AM -
Posted 2 weeks ago
- #387184
I did it but no change…
Curiously Firefox and Chrome show different errors
Here’s Chrome
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May 12,2025 AT 3:48AM -
Posted 2 weeks ago
- #387191
Could you send us this screen again:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/05/09071500/screenshot-console.cloud_.google.com-2025.05.09-16_12_46.png
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May 13,2025 AT 4:56AM -
Posted 2 weeks ago
- #387330
I waited 24hours to make sure that Google updated everything. However, no changes unfortunately.
I created this test event:
https://www.libriincantina.it/events/test/
Could you try adding this URL before https://www.libriincantina.it/* for a test to make sure that it will work:
https://www.libriincantina.it/events/test/
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May 14,2025 AT 4:35AM -
Posted 2 weeks ago
- #387462
I am sorry that it takes so long to fix. Just not sure why there is no changes at all.
Could you take a look at this guide:
https://developers.google.com/maps/documentation/javascript/get-api-key#restrict_key
Please remove https://www.libriincantina.it/* as well as https://www.libriincantina.it/events/test and then only add
https://*.libriincantina.it/*
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May 14,2025 AT 8:57AM -
Posted 2 weeks ago
- #387492
I read practices (again). In the page then there’s the advice about priority of app restrictions…
So I added only https://*.libriincantina.it/* without API restrictions. Still no changes. Same error
I also disable WP super cache, just in case…
No idea
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May 14,2025 AT 2:00PM -
Posted 2 weeks ago
- #387523
I believe that it’s working now:
Could you check?
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May 28,2025 AT 7:27AM -
Posted 3 days ago
- #388814
Here I am. Sorry, busy with work…
Lucky you. I’m still seeing an empty space…
I also updated plugin to last version -
May 28,2025 AT 2:33PM -
Posted 3 days ago
- #388862
Could you open events to see that there is no map, then follow this guide and send us a screenshot of Console:
https://docs.myeventon.com/documentations/debug-javascript-interactive-issues/
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May 7,2025 AT 10:16AM -
Posted 3 weeks ago
- #386861
