Can you please send us a direct link to where the actual issue is happening?

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

http://www.110rcnuts.com/wp-admin is not working

I have reset permalinks so the 2nd event down now goes to the single event and not a 404 error

as for the first event I am not 100% sure on the meaning of Tiles from the Google maps are not displaying on dragging, zooming or unzooming

I have never heard the term tiles- however here is a short video of it zooming and dragging

it seems to be working right https://vimeo.com/200975802

Please let me know how it looks on your end

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!- helps me keep my job

the youtube clip says unavailable (I am in australia perhaps you have country restrictions on the video)

I am using firefox and it works fine  in IE and chome it seems to work fine as well

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Notes For Ashan:
My tests show the event map loading right in FF, IE and chrome

the client is seeing that the map is zooming but only the individual tile, so if he zooms out he would see a tiny tile/rectangle surrounded by grey – hard to explain hopefully he shows another video

you cannot use this as an events slug

Détails de l’évènement

in eventon>>>>settings>>>>>events paging

it needs to be all one word or words seperated by “-” you cannot use ‘ or “

use text_ltext

not text_l’text

use détails-de-lévènement

after you change it you need to reset permalinks

go here http://www.110rcnuts.com/wp-admin/options-permalink.php

and click the blue button at the bottom to reset permalinks or you will get the 404 error

OK once again I have reset permalinks and the single events is working

I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

STOP changing the eventon>>>>settings>>>>>events paging EventOn Event Post Slug
it has been changed 3 times today- each time you change it you need to reset permalinks which is Settings>>>>permalinks and click the blue button

So has the issue being resolved or what else is left to be resolved?

here is the issue http://www.110rcnuts.com/ajde-test/

You have multiple API running that need fixed.

Breadcrumbs:

http://www.myeventon.com/documentation/customize-single-events-page/ — try this to customize the single event page. Because idk what breadcrumbs you are using and ppl these days use all kind of stuff that are not correctly made. So customize the single event page and either manually add it or get rid of it.

Or you can contact your theme developer and see if they know how this is made and if they can fix it — which they should be able to since its their theme 🙂

with another plugin or your theme your site is calling the google API multiple times. And that is why its doing this. You can also try evneotn settings > google maps API and disable javascripts and see if that helps.

If you click disable google maps- then 2 options appear underneath and 1 of them is to disable the javascript

I can no longer access your wp-admin from above information as those have changed so I can not do anything about this now. It seems the maps API is not call by anyone on your site. It just need to be loaded once somehow.

So as you can see in here with eventon google maps API turned off completely there are google maps API still called on the page. This is whats causing the issue im not sure if your theme or another plugin is calling this. You can try this to see where its coming from

The instructions mentioned in this documentation can be used to check whether your issue is indeed coming from eventon.

Other than that my friend there is nothign we can do google API is a must for maps to work.

Yea I dont think you can dedicate a google API if its loaded on the same page it can effect others using the API as well.

What you need to do is create a new site – clean slate. install eventon and then see if the maps still not working. Because it SHOULD work fine. as you can see in our http://demo.myeventon.com site.

Just checked your site http://www.110rcnuts.com/event-detail/24h-short-course-rc-110-varois-chaignot/ the maps seems to be working fine on single events pages now Mike.

Are you seeing map issues on any other pages?  Map work fine on this page under slide event too http://www.110rcnuts.com/ajde-test/

So if there is nothing else can we mark this as resolved 🙂

Mike, yea you are right, i also see the map zooming issue. I wondr if that have to do with the multiple google maps API loading issue. But yea sure thing do some tests on your end as well and get back with us.

sounds good. I thought your reply was with the full report anyways lets hear what you got 🙂 also FYI we dont work on weekends so dont expect to hear from us during the weekend.