Ticket #236244 Public [Closed]

Having a couple of issues with new installation on PTP.CLOUD

– RSVP is not generating automatic email when you sign-up for event
– When you RSVP, is it possible to have the RSVP form close after it is submitted?

BY: Jack Bacigalupo - May 3,2021 AT 10:51AM - 1 week ago
    • By: infotainerdave May 3,2021 AT 12:15PM - Posted 1 week ago - #236251

      Please update eventon to 3.1.5 which should fix the email issue

      To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

      you will also want to activate Easy WP SMTP which will help in the sending of the email.

      As for the RSVP form not closing- I am going to have to assign this to ashan the creator for him to take a look

    • By: Ashan Perera May 3,2021 AT 4:24PM - Posted 1 week ago - #236314

      Once a user RSVP it shows the success message. and there is a close button for user to close it. It the form is closed auto the user will not see success message. So therre need to be some delay in closing this. We may implement this in the future. 

    • By: Ashan Perera May 4,2021 AT 10:23AM - Posted 1 week ago - #236462

      Glad to hear that! please do check in the future updates, we will look more info how we can best incorporate form closing 🙂 

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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