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200422

Ticket #200422 Public

Hi Ashish Rai

Hi Ashish Rai,
You have helped me before to finish a custom job connecting the Wplms course with instructors and students.
We found one issue.

When
1) a student requests a refund from a course
2) we approve the request
3) the student will be auto removed from that course

However, on the fullcal calendar, the student still can read that course-related events. I found no way to hide those events from that student. Do you have any idea to solve this problem?

Many thanks!

BY: Steven Heong - Oct 14,2020 AT 7:56PM - 3 years ago
    • By: Artem Oct 15,2020 AT 2:04AM - Posted 3 years ago - #200444

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashish and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • By: Ashish Rai Oct 15,2020 AT 8:29AM - Posted 3 years ago - #200492

      Hello,programs.

      All addons are separate programs. A solution added in one addon may not necessarily work on another. This is customization work. So, please open a new customization request

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