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244379

Ticket #244379 Public

Hi, when i add two price options (with tickets variation) , in frontend event if I choose only one price option, in total price i see NaN.

Hi, when i add two price options (with tickets variation) , in frontend event if I choose only one price option, in total price i see NaN. After , if i choose also the second option i see the real price.
Can you help me?
The example is here
https://www.centroasteria.it/events/reportage-chernobyl/

BY: tommyr - Jul 8,2021 AT 8:09AM - 5 months ago
    • By: Artem Jul 8,2021 AT 8:48AM - Posted 6 months ago - #244384

      Hello,

      WooCommerce doesn’t support 0, only 0.00:

      Please check now and let me know.

    • By: tommyr Jul 8,2021 AT 9:41AM - Posted 6 months ago - #244402

      Ok, but the problem there is the same.

      You try to add only one price option and you will see the error.

      Many thanks

    • By: tommyr Jul 9,2021 AT 7:55AM - Posted 5 months ago - #244507

      Hello, do you have any news for me?

    • By: Basilis Kanonidis Jul 10,2021 AT 12:59PM - Posted 5 months ago - #244613

      Hey,

      What error you do see? We do not see anything like that.

    • By: tommyr Jul 12,2021 AT 4:16AM - Posted 5 months ago - #244778

      Hello,

      if you click on only one price option, you will see NaN in the total. If you then click on the second price option, you will see the correct total. You don’t see this problem? https://www.centroasteria.it/events/reportage-chernobyl/

       

    • By: Artem Jul 13,2021 AT 2:47AM - Posted 5 months ago - #244898

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • By: tommyr Jul 13,2021 AT 3:37AM - Posted 5 months ago - #244908

      Ok

      many thanks

    • By: Basilis Kanonidis Jul 13,2021 AT 12:32PM - Posted 5 months ago - #244967

      You are welcome Tommy!

      In the mean time if you have any other query simple let us know

    • By: Ashan Perera Jul 20,2021 AT 3:47PM - Posted 5 months ago - #245762

      Kindly update to latest tickets addon version 1.9.5 https://docs.myeventon.com/documentations/changelog-event-tickets/ and see if that help resolve the issue.

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