Ticket #27923 Public [Closed]

• can you describe how eventon handles SEO and how to optimize SEO? thanks.

  BY: Derek Djeu - Feb 14,2017 AT 6:31AM - 3 years ago
• • By: Ashan Perera Feb 14,2017 AT 6:00PM - Posted 3 years ago - #28022

    All events have schema data embeded for search engines. So you want to optimize the search engine optimization (SEO)?? 🙂

    anyways those schema data for search engines are passed from events. Take a look at the HTML of the events on frotnend you will see yourself 🙂

    You can always use other 3rd party SEO plugins to help add more SEO tags to page header of individual event pages.

    Cheers!

  • By: Derek Djeu Feb 20,2017 AT 8:13PM - Posted 3 years ago - #28749

    Hello, I am trying to submit a new ticket but the form will not let me. My Action User submission form does not work. When I click a date on the form calendar, nothing happens the text box is still empty. When I click the right arrow on the calendar, it takes me to the year 1900. Any ideas? see attached image. thanks.

    

  • By: infotainerdave Feb 20,2017 AT 11:21PM - Posted 3 years ago - #28754

    Please send us wp-admin access to your site as a private message for us to further assist your situation.

  • By: Derek Djeu Feb 23,2017 AT 9:07PM - Posted 3 years ago - #29144

    hello, one more question, on the slider, it is showing 1.5 (one image and half another image) images. see attached image. any ideas on how to fix? thanks

    

  • By: infotainerdave Feb 23,2017 AT 9:20PM - Posted 3 years ago - #29149

    Please send us wp-admin access to your site as a private message for us to further assist your situation.

    Can you please send us a direct link to where the actual issue is happening?

     

    we can’t help you without wp-admin access

  • By: Derek Djeu Feb 28,2017 AT 6:09PM - Posted 3 years ago - #29681

    one more question, how do I change the subscribe to our newsletter button to red color #fe001a ? I have been trying to change this button color to red fe001a but the color just stays blue for me. Any ideas? Thanks.

  • By: Derek Djeu Feb 28,2017 AT 6:15PM - Posted 3 years ago - #29682

    here’s a screen shot of the correct map appearance. Monotone with custom icon. The map addon however shows a different appearance with colors and red icon. Any ideas? Thanks

    

  • By: Derek Djeu Mar 2,2017 AT 6:58AM - Posted 3 years ago - #29866

    hello, where you able to log on? We were able to fix the white space issue. Only remaining questions are below:

    – map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
    – map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
    – how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

    Thanks.

  • By: Derek Djeu Mar 2,2017 AT 7:28AM - Posted 3 years ago - #29870

    hello, were you able to log into my site with the above info? updated summary of questions below:

    – slider is split between two events (shows half of two separate events)
    – map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
    – map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
    – how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

    Thanks!

  • By: Derek Djeu Mar 2,2017 AT 5:47PM - Posted 3 years ago - #29917

    Ashan?

  • By: Ashan Perera Mar 3,2017 AT 5:37PM - Posted 3 years ago - #30090

    Hey sorry for the delay this was not assigned to me. And I only answer assigned topics as i spend most of the time developing new stuff.

    I am able to login but i can not see wp-admin all i see is my-account. So we would need access to backend or even direct links to pages.

    Follow the css customization guide to further edit style changes. <– for things like simple color changes etc. thats not supported in eventon > appearnace

  • By: Derek Djeu Mar 4,2017 AT 6:56AM - Posted 3 years ago - #30136

    hi Ashan, you should have admin access now with username ‘tester’. Below is the summary of issues currently. Would be great to get some assistance on them. Thanks!

    – slider is split between two events (shows half of two separate events)
    – map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
    – map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
    – how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

  • By: Ashan Perera Mar 6,2017 AT 10:36AM - Posted 3 years ago - #30299

    Thanks I can login now. I am not able to replicate the slider issue, I rotated through the slider a lot but still it shows fine.

    Maps: http://www.myeventon.com/documentation/events-map/ you’d need to update maps addon to latest version which support this feature.

    Subscirber: http://www.myeventon.com/documentation/changelog-subscriber/ just released an update to subscriber 🙂 please update that as well. Hre is how to update addons http://www.myeventon.com/documentation/can-download-addon-updates/ if you want to send us FTP access we can do this for you as well 🙂

  • By: Derek Djeu Mar 7,2017 AT 1:42PM - Posted 3 years ago - #30488

    Thanks Ashan! That worked for the map.

    For the slider, if I remove the navigation for the slider, I get this issue of half images. Any ideas?

    Also, how does Eventon treat the time zones? If I say an event is at 1pm (I am located in Eastern Standard time) and someone in California adds the event to his/her Google Calendar, does it show up at 1pm PT or ET on that person’s Google Calendar? Thanks

  • By: Ashan Perera Mar 8,2017 AT 9:40AM - Posted 3 years ago - #30604

    So the slider only happen when you remove the navigation> can you please share a direct link to this on a created new page?

    Time would be adjusted to UTC and google calendar will adjust it in their timezone when they add to their calendar.

  • By: Derek Djeu Mar 8,2017 AT 4:59PM - Posted 3 years ago - #30665

    hi Ashan, the slider bar at www.plank.com has the navigation removed now and shows the half images.

    For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

    Thanks!

  • By: Michael Gamble Mar 10,2017 AT 12:28PM - Posted 3 years ago - #30867

    I am seeing a possible cache related error:

    

    Are you able to disable to see if that helps to resolve the matter?

  • By: Derek Djeu Mar 10,2017 AT 12:55PM - Posted 3 years ago - #30870

    Michael, how do I disable? What needs to be disabled? Also below question:

    For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

    Thanks.

  • By: Michael Gamble Mar 14,2017 AT 9:04AM - Posted 3 years ago - #31173

    Hi derekdjeu,

    I went ahead and provided a fix since I believe some sort of a cache is causing this issue with our script and not allowing the height to auto generate and complete it’s functions, BUT i cannot determine where it’s coming from.

    So, I know the slider WORKS with the navigation below the slider when it’s active, so I enabled the navigation, and simply hid the navigation via CSS in the EventOn styles tab, for this specific Page.

    That way if you decide to use the slider on another page, it will still function, but the slider will still operate.

    Also, your page has (0) errors now which is a good thing.

    Someone else will reply about the timezone issue, but I believe that your settings in WordPress Timezone will be followed if set correctly in WordPress General Settings.

    Regards,
    Michael

  • By: Michael Gamble Mar 14,2017 AT 9:19AM - Posted 3 years ago - #31181

    P.S. This is NOT a permanent fix, we are working on finding the script culprit and will provide an update when we do.

  • By: Derek Djeu Mar 14,2017 AT 9:43AM - Posted 3 years ago - #31192

    Thanks for update! Does Eventon have a hook that triggers when a new event is submitted or added? a hook for when a ticket is purchased? Thanks!

  • By: Derek Djeu Mar 14,2017 AT 11:23AM - Posted 3 years ago - #31213

    to clarify above question, is there a hook for a new event submitted via ActionUser front end submission? thanks!

  • By: Derek Djeu Mar 14,2017 AT 11:52AM - Posted 3 years ago - #31215

    also, is there an auto email that reminds people about their ticket purchase x hours before the event? thanks!

  • By: Ashan Perera Mar 15,2017 AT 8:46AM - Posted 3 years ago - #31314

    Yes there are lot of hooks, but i must warn you this hook functions are for advance use only.

    This is run

    do_action(‘eventonau_save_form_submissions’,$created_event_id, $this->formtype);

    when a new event is submitted from actionuser addon.

    There is no auto email for reminders at the moment. I hope that answers all your questions? and mike have fixed your slider with temporary solution but we will look into a more permament one in the next version update to slider 🙂

    If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

  • By: Derek Djeu Mar 15,2017 AT 4:37PM - Posted 3 years ago - #31362

    That worked! One last question for now: For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

    Will definitely recommend on codecanyon. Thanks!

  • By: Ashan Perera Mar 16,2017 AT 9:39AM - Posted 3 years ago - #31414

    Well, eventon doesnt have auto adjusting times mate. Whatever time you enter will be shown regardless of location. One reason is: to adjust time based on locations the web browser doesnt always have location info and it need to be requested from user to give the browser permission for their location and we all know not many people like the idea of losing this private information.

    

    You can in here enter the timezone info that would show on eventcard so users would know which time zone its on.

  • By: Derek Djeu Mar 18,2017 AT 7:42AM - Posted 3 years ago - #31568

    I think I understand. If the event is on Eastern Standard at 1pm and the user in Pacific standard adds to the Google Calendar or downloads the ics, then will it show 1pm Pacific Standard on the user side calendar? The user will manually have to change this to 4pm Pacific Standard? Thanks.

  • By: Ashan Perera Mar 20,2017 AT 8:48AM - Posted 3 years ago - #31684

    Yes that is correct. And putting the timezone in the input box in above picture will show time zone next to time on eventcard so users know its not in their timezone.

  • By: Derek Djeu Mar 26,2017 AT 1:08PM - Posted 3 years ago - #32204

    hi Ashan, two quick questions:

    • is there a way to enable Reviewer on all events as a default? using csv importer?
    • the auto plugin update is not working. we get message “Update Failed: Update package not available.” any ideas?

    Thanks!

    Derek

  • By: Derek Djeu Mar 26,2017 AT 3:10PM - Posted 3 years ago - #32205

    hi Ashan, when importing the “learn more link” using the import csv addon, the learn more links are not showing up on the event cards or the event pages. the format of the links use the “http://” any ideas for the issue? thanks!

  • By: Ashan Perera Mar 27,2017 AT 9:19AM - Posted 3 years ago - #32274

    Send us the CSV file used. And please go through this http://www.myeventon.com/documentation/what-to-check-if-csv-importer-not-working/

    to make sure your CSV file was indeed correct.

    You can update addon slike this http://www.myeventon.com/documentation/can-download-addon-updates/

  • By: Derek Djeu Mar 27,2017 AT 4:12PM - Posted 3 years ago - #32329

    hi Ashan, for the addon updates, I followed the directions and still get the message “Update Failed: Update package not available.” any other things I can try?

    What email should I send the csv import file to? Thanks!

  • By: Ashan Perera Mar 28,2017 AT 2:14PM - Posted 3 years ago - #32483

    You need to download addon from our site myeventon.com and install manually the update.

    Please upload CSV to dropbox or other file share site and send me a link to it.

    

    Actually I just tested on CSV importer v1.1.3 works just fine for learn more link.!!

  • By: Derek Djeu Mar 28,2017 AT 7:35PM - Posted 3 years ago - #32534

    that worked! how do I add a column for enabling the RSVP and Reviewer Addons for each row in the csv file? thanks

  • By: Ashan Perera Mar 29,2017 AT 10:03AM - Posted 3 years ago - #32628

    How do you add a column? open the CSV file in MS excel or other editor programs and that should allow you to add columns easily.

  • By: Derek Djeu Mar 29,2017 AT 12:54PM - Posted 3 years ago - #32669

    Hi Ashan, do you have a Csv file example of enabling rsvp and reviewer for an event, using csv import? Thanks.

  • By: Ashan Perera Mar 29,2017 AT 2:01PM - Posted 3 years ago - #32679

    I dont have an example so basically you would need the new column name to be same as the variable value you want to save on the event. check here http://www.myeventon.com/documentation/import-additional-fields-using-hooks/ i just updated how it look on excel.

    So enable RSVP would need variable name evors_rsvp and event_review for reviewer. And setting this value to “yes”

  • By: Derek Djeu Mar 29,2017 AT 4:19PM - Posted 3 years ago - #32694

    thanks Ashan! where do I find a list of variable names?

  • By: Derek Djeu Mar 29,2017 AT 5:20PM - Posted 3 years ago - #32695

    for instance, what is the variable name for time zone? thanks!

  • By: Ashan Perera Mar 30,2017 AT 10:09AM - Posted 3 years ago - #32802

    best way to find it go to event edit page and then open developer console

    

    and here is a list of some major  variable names http://www.myeventon.com/documentation/event-post-meta-variables/

    So we good here or you have more questions?

  • By: Derek Djeu Mar 30,2017 AT 3:27PM - Posted 3 years ago - #32833

    Awesome. That is all for now. Thanks!

  • By: Ashan Perera Mar 31,2017 AT 11:04AM - Posted 3 years ago - #32916

    Excellent!