Hello, I am trying to submit a new ticket but the form will not let me. My Action User submission form does not work. When I click a date on the form calendar, nothing happens the text box is still empty. When I click the right arrow on the calendar, it takes me to the year 1900. Any ideas? see attached image. thanks.

hello, one more question, on the slider, it is showing 1.5 (one image and half another image) images. see attached image. any ideas on how to fix? thanks

one more question, how do I change the subscribe to our newsletter button to red color #fe001a ? I have been trying to change this button color to red fe001a but the color just stays blue for me. Any ideas? Thanks.

here’s a screen shot of the correct map appearance. Monotone with custom icon. The map addon however shows a different appearance with colors and red icon. Any ideas? Thanks

hello, where you able to log on? We were able to fix the white space issue. Only remaining questions are below:

– map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
– map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
– how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

Thanks.

hello, were you able to log into my site with the above info? updated summary of questions below:

– slider is split between two events (shows half of two separate events)
– map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
– map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
– how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

Thanks!

Ashan?

hi Ashan, you should have admin access now with username ‘tester’. Below is the summary of issues currently. Would be great to get some assistance on them. Thanks!

– slider is split between two events (shows half of two separate events)
– map is not showing the correct map type for the map add on (it is supposed to show a monotone, but it is showing a colored version) see event world map link http://plank.com/plank-world-map/
– map is not showing the right icon in some cases. it should always be a custom icon, but on some pages it shows up as a red icon.
– how do I change the subscribe to our newsletter button to red color #fe001a? (all my attempts to change the color do not work)

Thanks Ashan! That worked for the map.

For the slider, if I remove the navigation for the slider, I get this issue of half images. Any ideas?

Also, how does Eventon treat the time zones? If I say an event is at 1pm (I am located in Eastern Standard time) and someone in California adds the event to his/her Google Calendar, does it show up at 1pm PT or ET on that person’s Google Calendar? Thanks

hi Ashan, the slider bar at www.plank.com has the navigation removed now and shows the half images.

For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

Thanks!

Michael, how do I disable? What needs to be disabled? Also below question:

For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

Thanks.

Thanks for update! Does Eventon have a hook that triggers when a new event is submitted or added? a hook for when a ticket is purchased? Thanks!

to clarify above question, is there a hook for a new event submitted via ActionUser front end submission? thanks!

also, is there an auto email that reminds people about their ticket purchase x hours before the event? thanks!

That worked! One last question for now: For the time zones, if I want to post an event at 1pm PST in a California location, but I am located in EST and my computer clock is EST, do I post it as “4pm”? Will time adjust to UTC based on the clock on the computer that is posting the event (or based on the event location)?

Will definitely recommend on codecanyon. Thanks!

I think I understand. If the event is on Eastern Standard at 1pm and the user in Pacific standard adds to the Google Calendar or downloads the ics, then will it show 1pm Pacific Standard on the user side calendar? The user will manually have to change this to 4pm Pacific Standard? Thanks.

hi Ashan, two quick questions:

• is there a way to enable Reviewer on all events as a default? using csv importer?
• the auto plugin update is not working. we get message “Update Failed: Update package not available.” any ideas?

Thanks!

Derek

hi Ashan, when importing the “learn more link” using the import csv addon, the learn more links are not showing up on the event cards or the event pages. the format of the links use the “http://” any ideas for the issue? thanks!

hi Ashan, for the addon updates, I followed the directions and still get the message “Update Failed: Update package not available.” any other things I can try?

What email should I send the csv import file to? Thanks!

that worked! how do I add a column for enabling the RSVP and Reviewer Addons for each row in the csv file? thanks

Hi Ashan, do you have a Csv file example of enabling rsvp and reviewer for an event, using csv import? Thanks.

thanks Ashan! where do I find a list of variable names?

for instance, what is the variable name for time zone? thanks!

Awesome. That is all for now. Thanks!