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408378

how to put the New version software of my plugging

Hello,

The annual automatic renewal could not be processed due to a payment rejection. I have manually repurchased the license for each extension directly on your website, but I am not sure what the next steps are.

Do I need to uninstall the old versions and download the new ones? If so, would that delete all my current settings and configuration?

Thank you for your help.

Best regards

BY: jordana le gall - Jun 1,2026 AT 9:28PM - 5 hours ago
    • Artem Jun 2,2026 AT 12:53AM - Posted 5 hours ago - #408381

      Hello,

      Please go to EventON > Addons & Licenses > deactivate your current licenses. Now you can activate them with newly purchased ones.

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