How to Remote „Base Price“
I use Eventon with Ticket variations. When I activate the ticket variations, the system always shows me a “base price” of 0€ on the PDF invoice and on the “thank you” page
I have to set a base price if I want to make ticket variations.
Can I simply remove this somehow? It’s irritating when customers buy a ticket and then it says Base Price 0€.
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May 7,2025 AT 10:04AM -
Posted 3 weeks ago
- #386859
Here some images
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May 8,2025 AT 3:55AM -
Posted 3 weeks ago
- #386968
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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May 8,2025 AT 11:13AM -
Posted 3 weeks ago
- #386994
Thanks. Here an Image of the Thank you page
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May 8,2025 AT 2:36PM -
Posted 3 weeks ago
- #387040
Hello Benjamin, I can imagine how frustrating you might feel when you see base price of 0.00 and the client had to pay 25.00 , they probably wonder why they had to pay if a base price was 0.00 🙂
Ok added an option for you to disable base price from showing from now on. All the emails sent out, we can not change. but from now on it should work fine.
https://docs.myeventon.com/documentations/changelog-variations-options/
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May 7,2025 AT 10:04AM -
Posted 3 weeks ago
- #386859
