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200667

Ticket #200667 Public

I am looking to find out when or if Booking addon will work with repeating or yearly scheduled classes or events

  • want to be able to let the customer know if the classes in this case will be able to be repeating as they are currently using the eventon calendar for their events but they also teach classes and wish to have a booking feature BUT all the different classes are the same days generally each week they are currently using a online store but it would be great to control how many spots are open for classes and have a booking mechanism for the classes over using an online store.

    BY: nathan ball - Oct 17,2020 AT 1:36PM - 4 days ago
    • By: Artem Oct 17,2020 AT 2:58PM - Posted 1 month ago - #200675

      Hello,

      Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

    • By: nathan ball Oct 17,2020 AT 9:22PM - Posted 1 month ago - #200697

      I am referring to this page at the bottom https://www.myeventon.com/addons/bookings/ I was not asking for custom coding but if it could be created I would assume you would have it as part of the add on as many businesses very commonly have repeating classes, events, ect.

       

      So I was again asking directly about the statement below on your site.

       

      thanks

       

      Disclosure: Bookings addon is compatible with Tickets and QR Code addon. Booking addon is also compatible with Variations & Options addon. However booking addon is not compatible with repeating events at this moment.

    • By: Artem Oct 18,2020 AT 2:33AM - Posted 1 month ago - #200708

      When you enable Repeating Event, Bookings is not available anymore. You cannot enable it, add new blocks and use it’s functionality at all.

    • By: nathan ball Oct 22,2020 AT 12:23PM - Posted 1 month ago - #201476

      yes as it says not at this moment thats why I was asking when or if it will work that way in the future. Also IS there a way to accept square as an online payment because the client uses square for gift cards and is asking me about that possibility.

       

      thanks

    • By: Artem Oct 22,2020 AT 12:44PM - Posted 1 month ago - #201507

      We don’t plan on adding this functionality in the nearest future, I am afraid.

      Also IS there a way to accept square as an online payment because the client uses square for gift cards and is asking me about that possibility.

      You can use this WooCommerce add-on: https://woocommerce.com/products/square/

    • By: nathan ball Nov 2,2020 AT 2:12PM - Posted 1 month ago - #203654

      ok I have 2 last questions I believe: The woocomerce component is just basically a store mechanism that allows the eventon subscriptions to work?

      So the square payments component you mentioned will just be part of woocommerce checkout pages and the client wont need to be working directly with woocomerce per say and will just be using eventon back end to create events that can be signed up for correct?

       

      thank you

      Nate

    • By: Artem Nov 3,2020 AT 2:28AM - Posted 1 month ago - #203753

      Yes and yes. When using EventON’s Tickets add-on users don’t have any access to ticket products in WooCommerce’s Shop since they are always hidden. So they buy a ticket in EventON’s events and then are redirected to Cart or Checkout pages.

    • By: nathan ball Nov 3,2020 AT 10:13AM - Posted 1 month ago - #203847

      sorry by user i meant the site owner, doesnt need to interact with woocomerce just eventon? She is not savvy at all but she uses the eventon calendar with no issues and I will create anopther calendar for the training classes.

    • By: Artem Nov 3,2020 AT 12:08PM - Posted 1 month ago - #203879

      Not sure about Square. I think all you need to do is to install it and it should work without having to interact with it.

      About WooCommerce. If you install and configure it once it should work completely fine. All your site owner need to do is to create events and enabled tickets on Edit Event page.

    • By: nathan ball Nov 21,2020 AT 1:30PM - Posted 1 week ago - #207495

      ok so I have gone through the steps of creating an event with a ticket BUT the event does not show any way to go to ticket purchase just the event itself Dec 3rd on this calendar https://www.americank9country.com/reg/ I followed your how to guide it is missing a complete section goes from adding the pricing to adding options without just the basics. I can see the product/class(event) in woocommerce also I didnt realize that you can only show a single day and the event cant be a 6 week class, I get the not repeating events but I am unsire of how useful this is for anyone if they cant book a 3 day stay or a class that is 6 weeks long in this case.

    • By: Artem Nov 23,2020 AT 3:09AM - Posted 1 week ago - #207693

      Hello,

      Could you try going to EventON Settings > EventCard Data > make sure that EVENT TICKET BOX is enabled > save Settings (even if you didn’t change anything)?

    • By: nathan ball Nov 23,2020 AT 2:13PM - Posted 1 week ago - #207902

      Artem,

       

      That fixed the issue with the add to cart not showing on the event day/event card. So the next issue is a multi week event, as I mentioned above as well. This course starts on Dec 3rd and goes for 6 weeks, it is not a repeating event its simply an event that is mondays at that time for 6 weeks

       

    • By: Artem Nov 23,2020 AT 3:50PM - Posted 1 week ago - #207939

      You can add a booking block that lasts 3 days:

      Or six weeks, if needed.

      Could you tell me more?

    • By: nathan ball Nov 23,2020 AT 9:19PM - Posted 1 week ago - #207951

      how do i use the booking blocks feature? This class occurs every monday at 11am for a 6 week period how would I create that scenario

       

      thank you

       

      nate

    • By: Artem Nov 24,2020 AT 3:52AM - Posted 1 week ago - #208006

      It seems that the only solution is to add them manually. Just create an event that lasts for 6 weeks, enable Tickets, follow https://docs.myeventon.com/documentations/general-user-guide/ and create a block for each Monday.

    • By: nathan ball Nov 24,2020 AT 11:35AM - Posted 1 week ago - #208175

      i believe that makes the event every day? Not every Monday, unless i am missing something

    • By: nathan ball Nov 24,2020 AT 11:51AM - Posted 1 week ago - #208178

      I kind of you mean but not sure how to edit the block that is incorrect now as it looks like i have to delete every time in between, this is not super easy to use

    • By: Artem Nov 24,2020 AT 12:52PM - Posted 1 week ago - #208215

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Basilis Kanonidis Nov 24,2020 AT 1:22PM - Posted 1 week ago - #208240

      Hi Nathan,

      I think that this is not so clear for us exactly what the problem, could you try to rephrase it, I think we are directing you the wrong way

    • By: Artem Nov 25,2020 AT 4:08AM - Posted 1 week ago - #208323

      Please check this event: https://www.americank9country.com/events/test/.

      It goes for 6 weeks and booking blocks are available on Mondays 11am.

    • By: nathan ball Nov 27,2020 AT 1:31PM - Posted 1 week ago - #208871

      ok I see what you did, the issue is how do you do it, and can you edit the block after fact ? If a mistake is made or an adjustment needed, the blocks screen is where i see the issue and its not very intuitive

       

      thank you

    • By: Ashan Perera Nov 27,2020 AT 11:22PM - Posted 6 days ago - #208901

      Nathan do you have an ideas how a better version of this can be more useful ? We are always open to way to improve our software 🙂

    • By: nathan ball Nov 28,2020 AT 1:24PM - Posted 6 days ago - #208986

      So I like the idea of the blocks of time I am creating some screen shots although a bit more difficult to explain my idea or your reason for doing certain things but I think the booking block manager and the time and date setup should be together or at least near each other in the ux design, i will attach them when i am done.

    • By: nathan ball Nov 28,2020 AT 2:01PM - Posted 6 days ago - #208987

      Also I am seeing that currently a person could sign up any time during the 6 week class where as we want the 6 weeks to be booked but they can only book before the class and it would book that entire 6 week period. But I have some UX items as i mentioned i will attach in a few minutes

    • By: nathan ball Nov 28,2020 AT 2:06PM - Posted 6 days ago - #208988

    • By: nathan ball Nov 28,2020 AT 2:06PM - Posted 6 days ago - #208990

    • By: nathan ball Nov 28,2020 AT 2:07PM - Posted 6 days ago - #208992

    • By: Basilis Kanonidis Nov 29,2020 AT 12:11PM - Posted 5 days ago - #209089

      Hi Nathan,

      This is more of a feedback, rather than issues, is  that correct?

    • By: nathan ball Nov 29,2020 AT 10:37PM - Posted 4 days ago - #209144

      I was responding to “By: Ashan PereraNov 27,2020 AT 11:22PM – Posted 1 Day Ago – #208901

      Nathan do you have an ideas how a better version of this can be more useful ? We are always open to way to improve our software” With the screen shots and mentioned a couple items as well.  But I did have one issue in the mix there as I was trying to work with the system. I have to be able to train the client on using this so I have to have a very strong grasp of how it works and how to do things thus the many questions . Below is another issue i am seeing. I also see that in the event i made with the booking blocks I cant actually signup for a time on the front end.

      “Also I am seeing that currently a person could sign up any time during the 6 week class where as we want the 6 weeks to be booked but they can only book before the class and it would book that entire 6 week period. But I have some UX items as i mentioned i will attach in a few minutes”

    • By: Basilis Kanonidis Nov 30,2020 AT 2:08PM - Posted 4 days ago - #209327

      OK got it, thank you so much!

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