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200667

Ticket #200667 Public

I am looking to find out when or if Booking addon will work with repeating or yearly scheduled classes or events

want to be able to let the customer know if the classes in this case will be able to be repeating as they are currently using the eventon calendar for their events but they also teach classes and wish to have a booking feature BUT all the different classes are the same days generally each week they are currently using a online store but it would be great to control how many spots are open for classes and have a booking mechanism for the classes over using an online store.

BY: nathan ball - Oct 17,2020 AT 1:36PM - 2 years ago
    • By: Artem Oct 17,2020 AT 2:58PM - Posted 3 years ago - #200675

      Hello,

      Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

    • By: nathan ball Oct 17,2020 AT 9:22PM - Posted 3 years ago - #200697

      I am referring to this page at the bottom https://www.myeventon.com/addons/bookings/ I was not asking for custom coding but if it could be created I would assume you would have it as part of the add on as many businesses very commonly have repeating classes, events, ect.

       

      So I was again asking directly about the statement below on your site.

       

      thanks

       

      Disclosure: Bookings addon is compatible with Tickets and QR Code addon. Booking addon is also compatible with Variations & Options addon. However booking addon is not compatible with repeating events at this moment.

    • By: Artem Oct 18,2020 AT 2:33AM - Posted 3 years ago - #200708

      When you enable Repeating Event, Bookings is not available anymore. You cannot enable it, add new blocks and use it’s functionality at all.

    • By: nathan ball Oct 22,2020 AT 12:23PM - Posted 3 years ago - #201476

      yes as it says not at this moment thats why I was asking when or if it will work that way in the future. Also IS there a way to accept square as an online payment because the client uses square for gift cards and is asking me about that possibility.

       

      thanks

    • By: Artem Oct 22,2020 AT 12:44PM - Posted 3 years ago - #201507

      We don’t plan on adding this functionality in the nearest future, I am afraid.

      Also IS there a way to accept square as an online payment because the client uses square for gift cards and is asking me about that possibility.

      You can use this WooCommerce add-on: https://woocommerce.com/products/square/

    • By: nathan ball Nov 2,2020 AT 2:12PM - Posted 3 years ago - #203654

      ok I have 2 last questions I believe: The woocomerce component is just basically a store mechanism that allows the eventon subscriptions to work?

      So the square payments component you mentioned will just be part of woocommerce checkout pages and the client wont need to be working directly with woocomerce per say and will just be using eventon back end to create events that can be signed up for correct?

       

      thank you

      Nate

    • By: Artem Nov 3,2020 AT 2:28AM - Posted 3 years ago - #203753

      Yes and yes. When using EventON’s Tickets add-on users don’t have any access to ticket products in WooCommerce’s Shop since they are always hidden. So they buy a ticket in EventON’s events and then are redirected to Cart or Checkout pages.

    • By: nathan ball Nov 3,2020 AT 10:13AM - Posted 3 years ago - #203847

      sorry by user i meant the site owner, doesnt need to interact with woocomerce just eventon? She is not savvy at all but she uses the eventon calendar with no issues and I will create anopther calendar for the training classes.

    • By: Artem Nov 3,2020 AT 12:08PM - Posted 3 years ago - #203879

      Not sure about Square. I think all you need to do is to install it and it should work without having to interact with it.

      About WooCommerce. If you install and configure it once it should work completely fine. All your site owner need to do is to create events and enabled tickets on Edit Event page.

    • By: nathan ball Nov 21,2020 AT 1:30PM - Posted 3 years ago - #207495

      ok so I have gone through the steps of creating an event with a ticket BUT the event does not show any way to go to ticket purchase just the event itself Dec 3rd on this calendar https://www.americank9country.com/reg/ I followed your how to guide it is missing a complete section goes from adding the pricing to adding options without just the basics. I can see the product/class(event) in woocommerce also I didnt realize that you can only show a single day and the event cant be a 6 week class, I get the not repeating events but I am unsire of how useful this is for anyone if they cant book a 3 day stay or a class that is 6 weeks long in this case.

    • By: Artem Nov 23,2020 AT 3:09AM - Posted 3 years ago - #207693

      Hello,

      Could you try going to EventON Settings > EventCard Data > make sure that EVENT TICKET BOX is enabled > save Settings (even if you didn’t change anything)?

    • By: nathan ball Nov 23,2020 AT 2:13PM - Posted 3 years ago - #207902

      Artem,

       

      That fixed the issue with the add to cart not showing on the event day/event card. So the next issue is a multi week event, as I mentioned above as well. This course starts on Dec 3rd and goes for 6 weeks, it is not a repeating event its simply an event that is mondays at that time for 6 weeks

       

    • By: Artem Nov 23,2020 AT 3:50PM - Posted 3 years ago - #207939

      You can add a booking block that lasts 3 days:

      Or six weeks, if needed.

      Could you tell me more?

    • By: nathan ball Nov 23,2020 AT 9:19PM - Posted 3 years ago - #207951

      how do i use the booking blocks feature? This class occurs every monday at 11am for a 6 week period how would I create that scenario

       

      thank you

       

      nate

    • By: Artem Nov 24,2020 AT 3:52AM - Posted 3 years ago - #208006

      It seems that the only solution is to add them manually. Just create an event that lasts for 6 weeks, enable Tickets, follow https://docs.myeventon.com/documentations/general-user-guide/ and create a block for each Monday.

    • By: nathan ball Nov 24,2020 AT 11:35AM - Posted 3 years ago - #208175

      i believe that makes the event every day? Not every Monday, unless i am missing something

    • By: nathan ball Nov 24,2020 AT 11:51AM - Posted 3 years ago - #208178

      I kind of you mean but not sure how to edit the block that is incorrect now as it looks like i have to delete every time in between, this is not super easy to use

    • By: Artem Nov 24,2020 AT 12:52PM - Posted 3 years ago - #208215

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Basilis Kanonidis Nov 24,2020 AT 1:22PM - Posted 3 years ago - #208240

      Hi Nathan,

      I think that this is not so clear for us exactly what the problem, could you try to rephrase it, I think we are directing you the wrong way

    • By: Artem Nov 25,2020 AT 4:08AM - Posted 3 years ago - #208323

      Please check this event: https://www.americank9country.com/events/test/.

      It goes for 6 weeks and booking blocks are available on Mondays 11am.

    • By: nathan ball Nov 27,2020 AT 1:31PM - Posted 3 years ago - #208871

      ok I see what you did, the issue is how do you do it, and can you edit the block after fact ? If a mistake is made or an adjustment needed, the blocks screen is where i see the issue and its not very intuitive

       

      thank you

    • By: Ashan Perera Nov 27,2020 AT 11:22PM - Posted 3 years ago - #208901

      Nathan do you have an ideas how a better version of this can be more useful ? We are always open to way to improve our software 🙂

    • By: nathan ball Nov 28,2020 AT 1:24PM - Posted 3 years ago - #208986

      So I like the idea of the blocks of time I am creating some screen shots although a bit more difficult to explain my idea or your reason for doing certain things but I think the booking block manager and the time and date setup should be together or at least near each other in the ux design, i will attach them when i am done.

    • By: nathan ball Nov 28,2020 AT 2:01PM - Posted 3 years ago - #208987

      Also I am seeing that currently a person could sign up any time during the 6 week class where as we want the 6 weeks to be booked but they can only book before the class and it would book that entire 6 week period. But I have some UX items as i mentioned i will attach in a few minutes

    • By: nathan ball Nov 28,2020 AT 2:06PM - Posted 3 years ago - #208988

    • By: nathan ball Nov 28,2020 AT 2:06PM - Posted 3 years ago - #208990

    • By: nathan ball Nov 28,2020 AT 2:07PM - Posted 3 years ago - #208992

    • By: Basilis Kanonidis Nov 29,2020 AT 12:11PM - Posted 3 years ago - #209089

      Hi Nathan,

      This is more of a feedback, rather than issues, is  that correct?

    • By: nathan ball Nov 29,2020 AT 10:37PM - Posted 3 years ago - #209144

      I was responding to “By: Ashan PereraNov 27,2020 AT 11:22PM – Posted 1 Day Ago – #208901

      Nathan do you have an ideas how a better version of this can be more useful ? We are always open to way to improve our software” With the screen shots and mentioned a couple items as well.  But I did have one issue in the mix there as I was trying to work with the system. I have to be able to train the client on using this so I have to have a very strong grasp of how it works and how to do things thus the many questions . Below is another issue i am seeing. I also see that in the event i made with the booking blocks I cant actually signup for a time on the front end.

      “Also I am seeing that currently a person could sign up any time during the 6 week class where as we want the 6 weeks to be booked but they can only book before the class and it would book that entire 6 week period. But I have some UX items as i mentioned i will attach in a few minutes”

    • By: Basilis Kanonidis Nov 30,2020 AT 2:08PM - Posted 3 years ago - #209327

      OK got it, thank you so much!

    • By: nathan ball Dec 11,2020 AT 11:10PM - Posted 3 years ago - #211323
      • So, I did state that there were still some issues with the setup and the fact that people can sign up during the middle of the class, as i stated, a person must sign up at the beginning or before the class starts and then it closes to additional signups.
      • I was unable to get the event I made to work it didnt have the ability to check out in my event where as yours did.
      • Also the event which was set to a separate calendar that was not being shown on a page that could be navigated to appeared in the live site calendar but not sure how it did that as I had it set as a category that was not on the calendar being used live?
    • By: Basilis Kanonidis Dec 16,2020 AT 1:22PM - Posted 3 years ago - #211895

      Hi,

      We are sorry for the delayed reply, just give us some more time and we will come back to you, we have assigned the ticket 🙂

      Thank you for your understanding

    • By: nathan ball Dec 29,2020 AT 10:44AM - Posted 3 years ago - #213248

      how are things progressing trying to finish this component of the clients site just waiting to get details on the items above

       

       

      thank you

    • By: Basilis Kanonidis Jan 5,2021 AT 1:15PM - Posted 3 years ago - #214089

      Hey Nathan,

      I have asked Ashan to review that again!

    • By: nathan ball Jan 5,2021 AT 11:24PM - Posted 3 years ago - #214178

      Ok thank you.

    • By: Basilis Kanonidis Jan 7,2021 AT 12:33PM - Posted 3 years ago - #214489

      Hey Nathan,

      Quick update, he will be in touch with you ASAP!

    • By: nathan ball Jan 8,2021 AT 9:46PM - Posted 3 years ago - #214730

      Ok I hope this can be figured out soon thank you.

    • By: Basilis Kanonidis Jan 11,2021 AT 11:31AM - Posted 2 years ago - #215132

      Hey Nathan,

      We will no worries.

      That is why we are here, to ensure the product meets your criteria 🙂

    • By: nathan ball Jan 18,2021 AT 2:48PM - Posted 2 years ago - #216748

      I see the new version of eventon was released, I have updated it, I worked with the project i am working with a bit, I dont know if the items i have mentioned have been worked out but I did notice that I cant see my ticked event on the “event type 2 category” specific calendar for their training classes if i check the slider that says “Exclude from calendar” which states i want it set to yes so it doesnt show on all calendars. Which it does show up on the “event type 1 category” calendar, which is for their general events.

      I am still hoping to get the initial issues worked out and this small new one that i noticed prior to feb 1st

    • By: Basilis Kanonidis Jan 20,2021 AT 2:02PM - Posted 2 years ago - #217199

      Hey Nathan,

      Not sure from the last comment, what was fixed and what not.

      Can u please clarify?

    • By: nathan ball Jan 21,2021 AT 9:59PM - Posted 2 years ago - #217453
      • Well it showing on the calendar that the client doesnt wish it to show on is an issue pointed out by the client
      • The Date range shows a bit oddly and Im not sure if its because I did the class/event in one step meaning I created one time block with a 6 week date range but as you can see in the screenshot it goes august 6th 10:00am to September 1oth 11:00am, I am unsure how the client like that or if i did it incorrectly?
      • I will have to go through the items i mentioned in the ticket to see if there is anything else that still seems to be problematic

      thanks I will try to look more carefully tomorrow.

       

       

    • By: nathan ball Jan 21,2021 AT 10:00PM - Posted 2 years ago - #217455

      oops forgot the screenshot

    • By: Basilis Kanonidis Jan 22,2021 AT 12:52PM - Posted 2 years ago - #217652

      Hey Nathan,

      Those are mostly customizations and design changes, not a lot of what we have to do from our side

    • By: nathan ball Jan 22,2021 AT 9:32PM - Posted 2 years ago - #217746

      -The event/class is not from 10am August 6th to 11am Sept 1oth so thats displaying incorrectly

      -the event showing on the wrong calendar is an issue because the plugin as stated can have separate calendars with separate events on them.

    • By: Artem Jan 25,2021 AT 4:49AM - Posted 2 years ago - #217915

      -The event/class is not from 10am August 6th to 11am Sept 1oth so thats displaying incorrectly

      Could you tell us more about the event? If you check https://www.americank9country.com/wp-admin/post.php?post=1484&action=edit it seems that the event itself goes from 2021/08/06 10am to 11am of the same date.

      You want to make it go from Aug 6th to Sep 10th, correct? Also you need to repeat Booking Blocks every Monday at 11am.

      -the event showing on the wrong calendar is an issue because the plugin as stated can have separate calendars with separate events on them.

      Where can we see calendars? Please make sure to check https://docs.myeventon.com/documentations/confused-event-type-categories/ and https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

    • By: nathan ball Jan 25,2021 AT 2:30PM - Posted 2 years ago - #218085
      • all the classes should appear on this calendar https://www.americank9country.com/reg/
      • but you can see the class scheduled for August 6th on there arena events calendar found here https://www.americank9country.com/about-us/news-events/

      I will attempt to add the event on every monday and see how it appears

    • By: Ashan Perera Jan 25,2021 AT 4:47PM - Posted 2 years ago - #218097

      Hey nathan sorry for not getting back sooner. 

      So your previous request for when someone add one of 6 week class rest of classes should also get added to cart — you will need to submit this as a customization job.

      I have seen your other feedbacks and will do my best to address those with the new release 🙂 

    • By: nathan ball Jan 26,2021 AT 2:01PM - Posted 2 years ago - #218285

      “So your previous request for when someone add one of 6 week class rest of classes should also get added to cart — you will need to submit this as a customization job.” ** I am unsure what you are saying here.

      How do i fix the appearance of the event on the wrong calendar or should I say on a calendar the client doesnt wish to see it on, https://www.americank9country.com/reg/ is the shortcode correct for this and the category2 correct to show properly?

    • By: Artem Jan 27,2021 AT 3:50AM - Posted 2 years ago - #218375

      The shortcode on this page https://www.americank9country.com/reg/ contains event_type_2=”49,” which removes all events except assigned to Training Classes Event Type.

      And the shortcode https://www.americank9country.com/about-us/news-events/ doesn’t have any Event Types specified. So if you want to “all the classes should appear on this calendar” then you need to remove event_type_2=”49,” and for “but you can see the class scheduled for August 6th on there arena events calendar found here” you need to add event_type_2=”NOT-49,” in order to hide the event on Aug 6th.

    • By: nathan ball Jan 27,2021 AT 10:29PM - Posted 2 years ago - #218560

      event_type_2=”NOT-49,” that helped remove it from the arena events calendar so thats all I needed for that.

      Can you explain this in the post before last: “So your previous request for when someone add one of 6 week class rest of classes should also get added to cart — you will need to submit this as a customization job.”

      thanks

      Nate

    • By: Artem Jan 28,2021 AT 3:11AM - Posted 2 years ago - #218609

      It seems that Ashan refers to this suggestion:

      Also I am seeing that currently a person could sign up any time during the 6 week class where as we want the 6 weeks to be booked but they can only book before the class and it would book that entire 6 week period. But I have some UX items as i mentioned i will attach in a few minutes

      from

      Reply to: 208987

    • By: Basilis Kanonidis Jan 31,2021 AT 12:22PM - Posted 2 years ago - #219104

      Hello,

      Can you please let us know if you need anything else?

      If not, we are happy we get it sorted out for you!

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: nathan ball Feb 14,2021 AT 12:56PM - Posted 2 years ago - #221384

      OK the client started working with the ticketed events. https://www.americank9country.com/reg/ on this event calendar on March 2nd there is a class that is a scheduled time block and it is not showing up? She immediately contacted me about this but I have been busy working on a couple other projects and finally can sit down and work on it.

    • By: Artem Feb 15,2021 AT 3:17AM - Posted 2 years ago - #221456

      Hello,

      …on this event calendar on March 2nd there is a class…

      Could you send us a link to the event?

    • By: nathan ball Feb 15,2021 AT 1:50PM - Posted 2 years ago - #221578

      The event page is americank9country.com/reg and its march 2nd that is not showing. She wants to put all the times and dates for that particular type of class in one place for ease of adding ticketed events for a particular type of class, I can see the class in the booking block of March 1st but it doesnt show the class on the calendar on March 2nd, meaning a completely different class times and days but the exact same class type “puppy kindergarten” in this case

    • By: Artem Feb 16,2021 AT 3:35AM - Posted 2 years ago - #221641

      You don’t have events on March 2nd:

      https://www.americank9country.com/wp-admin/edit.php?s&post_status=all&post_type=ajde_events&action=-1&event_date_type=all&ev_month=1614556800-1617235199&filter_action=Filter&paged=1&action2=-1

      Could you check and let us know?

    • By: nathan ball Feb 16,2021 AT 12:40PM - Posted 2 years ago - #221724

      There is an date and block of time “Puppy Kindergarten” on March 2nd

    • By: Artem Feb 16,2021 AT 1:15PM - Posted 2 years ago - #221732

      In order to show the event on March 2nd please change it’s Event Time and Date:

    • By: nathan ball Feb 16,2021 AT 1:42PM - Posted 2 years ago - #221737

      ? time block is where i have the time and dates for the class ?

    • By: Artem Feb 16,2021 AT 3:30PM - Posted 2 years ago - #221790

      Please change Event Start and Event End to March 2nd otherwise the event won’t be visible.

    • By: nathan ball Feb 16,2021 AT 9:26PM - Posted 2 years ago - #221810

      Ok yes that worked for “basic pet” BUT now look at Puppy Kindergarten I have a class on March 8th and March 25th, when i put the span of time in it puts the class on every day.

      Note: I am trying to make it as easy and fast for my client to add and edit classes as possible thus why i have been so very thorough with this whole project

    • By: Basilis Kanonidis Feb 17,2021 AT 2:56AM - Posted 2 years ago - #221857

      Hey Nathan,

      We are not sure what else  to suggest here though, the process of adding an event is specific …

    • By: Artem Feb 17,2021 AT 3:00AM - Posted 2 years ago - #221863

      Please follow https://docs.myeventon.com/documentations/setting-up-repeating-events/

      You need to make Puppy Kindergarten a repeating event. This way you can add multiple dates: 8th and 25th. Please make sure that Event Start and End dates are the dates of the first repeat.

    • By: nathan ball Feb 17,2021 AT 10:03PM - Posted 2 years ago - #222016

      Artem,

      I thought that I was specifically told that ticketed events could not be repeating, I had an entire ticket devoted to that i had thought or it came up several times in this ticket, Basilis can you chime in on this as well. I would love the repeating ticketed events to work i bet it would be super easy to add events that are the same name and activity in this case class and just have them repeat through out the year.If this is possible i am happy to hear, and if so what did you mean by this exactly “…Please make sure that Event Start and End dates are the dates of the first repeat.”

      Thanks again for all the help

      Nate

    • By: Artem Feb 18,2021 AT 3:50AM - Posted 2 years ago - #222080

      Ah yes, of course, sorry. Repeating Events aren’t compatible with Seats and Booking.

      In this case the only solution is to create multiple events for each date: 8 and 25.

    • By: nathan ball Feb 18,2021 AT 10:52PM - Posted 2 years ago - #222194

      Ok thats what i thought, so no way to have that be done as a customization correct? On another note what are the different ways the client could show the classes in a list format by the class type for example Basic Pet then the classes for that month or some a given amount of classes for that type, then the same for each of the 10 or so types of classes?

      Thanks

      Nate

    • By: Artem Feb 19,2021 AT 3:33AM - Posted 2 years ago - #222261

      …so no way to have that be done as a customization correct?

      Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

      On another note what are the different ways the…

      Please check https://docs.myeventon.com/documentations/confused-event-type-categories/ and https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

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