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215383

I bought the plugin via the eventOn website - not codecanyon. I am unable to activate on a website

I bought 25 licences of eventOn full cal. My licence details are below:

Order Product License Key
#102862 Full Cal
EVO65a4df24-2b1e-4701-96d7-44fcdc30750f
Subscription Status ACTIVE
Next Payment December 6, 2021
License Expire Date Not yet ended
Email sebgates@gmail.com

I am trying to licence the plugin on a website, but it is asking for my CodeCanyon username. I do have a CodeCanyon username, but as I did not buy the plugin through them – my licence key does not work when I try to licence the plugin via the WordPress admin area.

How do I activate one of my 25 licences on a website if I bought the plugin on your website and not CodeCanyon?

BY: Sebastian Gates - Jan 12,2021 AT 6:30AM - 4 years ago
    • Artem Jan 12,2021 AT 7:09AM - Posted 4 years ago - #215396

      Hello,

      You don’t need CodeCanyon login in order to activate add-ons:

      As you can see you need to use your email and license key.

    • Sebastian Gates Jan 12,2021 AT 9:10AM - Posted 4 years ago - #215442

      OK, I think that is now fixed

       

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