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24931

Ticket #24931 Public [Closed]

I can not activate the plugin

Hello,

I can not activate the plugin. The activation works well but the pugin constantly asks me to activate the plugin. Activation does not save …

The printscreen of the activation :

https://www.evernote.com/l/AEa3tcE5V2VKII53BsgZfR6fz3-rZj9GL-E

Thank you !

BY: mikaelgasser - Jan 24,2017 AT 2:12AM - 5 years ago
    • By: Ashish Rai Jan 24,2017 AT 2:21AM - Posted 5 years ago - #24933

      Hi,

      Give us the purchase key, envato username, envato api key and access information for wp-admin and ftp

    • By: Ashish Rai Jan 24,2017 AT 2:51AM - Posted 5 years ago - #24938

      @EventOn-Joint

      Please open a separate ticket and provide us with the info I have requested earlier.

    • By: docmoe81 Jan 24,2017 AT 6:05AM - Posted 5 years ago - #25008

      I have the same problem. Bought the plugin an hour ago but the activation does not save …

    • By: Stukish Jan 24,2017 AT 6:34AM - Posted 5 years ago - #25019

      I am also unable to register the plugin. Very disappointing.

    • By: Ashish Rai Jan 24,2017 AT 6:38AM - Posted 5 years ago - #25021

      @docmoe81

      @Stukish

      Please open a separate ticket and provide us with the info I have requested earlier.

    • By: Ashan Perera Jan 24,2017 AT 9:23AM - Posted 5 years ago - #25086

      Guys we are aware of this! please try the patch file mentioned in http://helpdesk.ashanjay.com/ our next version update is in process with eventon and will be out soon that will address this if you dont want to do the patch.

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