I cant get my Event Name in the product title/name on Woocommerce

187520

I cant get my Event Name in the product title/name on Woocommerce

Hi,

I have the Tickets addon and ive created some events with the following structure of product title in the EventsON "Tickets" settings: Ticket: {event_name} - {event_start_date}. However, in Woocommerce, my product is only showing this: "Ticket: - 2020/08/20". It doesnt pull in the Event Name.

Can you tell me how to do this so its automatic?

Also, what is the best way to report on events attendees? Or see how many people have booked onto an event?

Thanks
Rommel

BY: Brad Johnson - Jul 26,2020 AT 11:55AM - 6 years ago

- Artem Jul 26,2020 AT 1:05PM - Posted 6 years ago - #187529
  
  Hello,
  
  Could you try updating Tickets add-on to 1.8.1 and check once?
- Artem Jul 26,2020 AT 1:08PM - Posted 6 years ago - #187533
  
  Also, what is the best way to report on events attendees? Or see how many people have booked onto an event?
  
  Please go to Edit Event > Tickets > Other ticket options > VIEW ATTENDEES & Download CSV.
- Brad Johnson Jul 26,2020 AT 2:10PM - Posted 6 years ago - #187550
  
  Hi Artem,
  
  I just checked and the Tickets Addon is already 1.8.1. I tried with SKU and it picks that up fine. Not sure why it’s not picking up the event name.
  
  Thanks
- Artem Jul 27,2020 AT 2:14AM - Posted 6 years ago - #187579
  
  Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
- Dev Help Jul 29,2020 AT 10:24AM - Posted 6 years ago - #188118
  
  Rommel we have discovered the issue and have fixed it. I will release the new version this week after we make sure everything else is ready.
- Brad Johnson Jul 30,2020 AT 1:35AM - Posted 6 years ago - #188245
  
  That’s fantastic Ashan! Thanks very much!
  
  Rommel
- Artem Jul 30,2020 AT 1:26PM - Posted 6 years ago - #188381
  
  You are welcome Rommel!
  
  Keep an eye for the update!
  
  If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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