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233458

Ticket #233458 Public [Closed]

I have an issue regarde the location of events that does not display in cart info and billing mail

I use EventOn 3.1.4 and the following plugins :
-full cal 1.1.13
-pdfer0.6
-reminder0.4
-tickets1.9.2
-weeklyview1.1.3
All were updated today.

Before I made the updates, when a ticket was put on the cart, there was the information concerning the date of the event and its localization.
Now, the event localization does not display anymore in the cart and in the billing email sent to the customer.

Is this due to the update to the new version or maybe I forgot something ?

Thanks in advance for your help

Regards,

Michaƫl.

BY: Michael Maltese - Apr 15,2021 AT 4:52AM - 2 years ago
    • By: Artem Apr 15,2021 AT 9:35AM - Posted 2 years ago - #233515

      Hello,

      Could you elaborate more?

      Date is present:

      Maybe you are referring to something else?

      I don’t think that location has ever been visible in cart or checkout.

    • By: Michael Maltese Apr 15,2021 AT 10:59AM - Posted 2 years ago - #233533

      Hello,

      Thanks for your answer.

      Yes before I updated, there was the localization of the event displayed in the cart medatada under the event date.
      It was also displayed in the automated invoice mail sent to the customer with the event date.

      It disapeared since I updated the plugin and addons.

      Is there a way to display it again ?

       

      Thanks in advance

    • By: Kenneth Apr 15,2021 AT 11:36PM - Posted 2 years ago - #233604

      Hi Michael,

      I’m sorry for the confusion.

      As my colleague mentioned, we don’t have an option to toggle the ticket event details that are displayed on the cart page.

      You can send us a customization job request by creating a new ticket here and selecting Customization Request as the category.

       

    • By: Michael Maltese Apr 15,2021 AT 11:59PM - Posted 2 years ago - #233608

      Hi Kenneth,

       

      Thank you for your answer šŸ™‚

      I will create a new ticket for Customization Request.

       

      Kind regards,

       

      Michaƫl.

    • By: Artem Apr 16,2021 AT 3:05AM - Posted 2 years ago - #233639

      Great! If you have any further questions or concerns please create a new ticket.

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