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280402

I have questions about the seating ticket addon

My client wants to add the seating ticketing option to their site. We have events that would not require seating options and some that do. Can there be both types of tickets?
Second, when someone gets a seated ticket, how does the receipt look and what is the best way for the box office to handle the entry into the venue?

BY: Kelly Parsons - Jun 17,2022 AT 7:48AM - 2 years ago
    • Artem Jun 17,2022 AT 8:13AM - Posted 2 years ago - #280407

      Hello,

      1. You can have Assigned and Unassigned Section Types:

      https://dev2.myeventon.com/events/seat-test/

      2. Ticket looks like this:

      Take a look at QR Code add-on:

      https://www.myeventon.com/addons/qr-code/

      You can check-in guest with your phone.

      Try Seating and other add-ons on https://dev.myeventon.com/wp-admin/

    • Kelly Parsons Jun 20,2022 AT 8:26AM - Posted 2 years ago - #280504

      Is it possible to turn off the seating chart for some events?

    • Artem Jun 20,2022 AT 11:09AM - Posted 2 years ago - #280507

      Please take a look at

      https://docs.myeventon.com/documentations/set-seat-layout-map-admin-side/

      If you don’t want to use seating chart, just leave “Enable Event Seating for this event” disabled.

    • Kelly Parsons Jul 7,2022 AT 7:22AM - Posted 2 years ago - #281606

      Hi again, we have the ticket variations addon. Can we use that in conjunction with the seating addon? So we could have one seat available at a member price and a non member price?

    • Artem Jul 7,2022 AT 2:22PM - Posted 2 years ago - #281655

      1. Enable and add variations according to this guide:

      https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

      2. Save event.

      3. Now enable Seating and add seats with variations:

    • Kelly Parsons Jul 13,2022 AT 9:55AM - Posted 2 years ago - #282319

      Hi – is it possible for people to choose more than one seat at a time? We have purchased all the add ons and I am getting it setup now. But it will only let me select one ticket at a time.

    • Kelly Parsons Jul 13,2022 AT 9:57AM - Posted 2 years ago - #282320

      Also – this is for a theatre so we have multiple times and dates for the same show. Do I need to create separate seated events for all those options? Or is there another way to accomplish that within a single event listing?

    • Artem Jul 14,2022 AT 2:33AM - Posted 2 years ago - #282411

      By default in order to purchase multiple seats, you need to click on a seat > press “Add to Cart” > select another one > press “Add to Cart” > when done press “Buy Now”:


      Also – this is for a theatre so we have multiple times and dates for the same show. Do I need to create separate seated events for all those options? Or is there another way to accomplish that within a single event listing?

      It seems that you need to take a look at Bookings add-on:

      https://www.myeventon.com/addons/bookings/

      Try on https://dev.myeventon.com/wp-admin/

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