I’m trying to export calendar events from one multisite site to other sites. I created all the events on one of the sites, then exported the ICS file. Unfortunately when I import the ICS file into another site all the single all day events are converted into two day events. There are 18 events and I have to do this to 22 schools so it would be a ton of work to have to fix each event manually. Your help would be greatly appreciated!
- Aug 27,2021 AT 9:30AM - 2 years agoHello,
Could you try updating ICS Import using this version?
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2021/01/18030912/eventon-ics-importer-2.zip
Please also send us the ics file you are trying to import.
The problem still happens with version 2. I’ve attached the ICS file.
The best solution in this case is to use CSV Importer: https://www.myeventon.com/addons/csv-event-importer/
I am also going to assign this ticket to Ashan so he can check this. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
As the ICS Importer doesn’t work for my needs, can I please get a full refund? I can’t purchase the CSV Importer and the ICS Importer.
Hey,
Allow us some time, as we review how to get this fixed and if we do not, we will do refund that for you
Has there been any movement on this issue?
Hey,
Yes, we have been reviewing it and we should be able to fix really quick.
We have been working around the clock to take care of some things, so this should also be fixed
Has this issue been fixed yet?
Unfortunately, no. In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.