ics file export to outlook shows wrong time, always 2 hours ahead...
export to google cal has no issue

Hello,
Could you go to EventON > Time Settings > enable Use UTC offset time globally on calendars?
Please also make sure that your server’s timezone is the same as events’?
Can we take a look at wp-admin? Please send us wp-admin access to your site as a private message for us to further assist your situation.
so thx for the quick reply
no access allowed, sorry.
server has has the correct timezone
attached the time settings, switching the UTC button has no effekt

Please send us wp-admin access to your site as a private message for us to further assist your situation.
sorry wp-admin is not possible…
i think my problem is clearly defined…
please help
Hello,
It seems that you are not using the latest version of our plugin. Please update and check if that fixes your issue. I would advise that you create a staging site and update the plugin there first before updating in your live site, just to make sure everything is working as it should
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it.
i have the latest version installed .
dev/staging site would need another licence…
just stick to the problem – and give me an answer to….
sorry for being harsh but this issue is global!
Exported .ics file has the correct time in UTC-0:
When I add the event into my Google Cal it adjust the time accordingly. Can you check if Outlook has the correct timezone similar to Google Cal?
Here’s a thread with users experiencing similar issue with Outlook: https://answers.microsoft.com/en-us/outlook_com/forum/all/outlook-cant-read-timezone-in-ics-file-a-slew-of/495cadf9-4630-48b5-99ce-88d94980f289?page=2