I did some more digging and found that there was a prefix on the ICS link that other calendars are able to process, but that EventON cannot. I was finally able to manually upload the ICS file using the link. I am waiting to see if it will follow the setting to update automatically.

In the meantime, there are some new problems:

Problem #1 is that all of the events are being imported 5 hours late, and many of them are also being imported 2 years late (start and end date in 2025 instead of 2023.) From what I can tell, the WordPress time zone, the ICS calendar’s time zone, and the EventON time zone override are all set to the correct time zone – and I have tried manually importing events based on each of those 3 settings.

Problem #2 is that additionally, many of the events that are appearing for review (and are selected for import) are not actually being imported to the events on the site.

Problem #3 is that EventON is not importing my featured image, event tags, or some additional information from the original calendar. (ex. there is a brief summary, and also an event description. It imports the summary but not the description which contains more in-depth event info.)

How can I resolve these three issues?

Hi! Following your suggestions seemed to resolve the issue: when I change the time zone as directed, it entered everything at the right time, and when I disabled the duplicate event check it actually imported all 685 events instead of just 17 of them. I think some of the issue might have been that a lot of the events are weekly recurrences of the same event, so it didn’t recognize the difference despite different dates.

Moving forward, I want the import to happen automatically, but I don’t want it to import all 685 events again every day. Only whatever has changed. How can I make this work?

Re: #3, I understand the limitation. It would be a huge help if the ICS import functionality could match the same fields as what is displayed in the calendar itself, and also if there was a place where I could enter custom field titles so the importer recognized the field identifiers used by the software creating the ICS file.

Anyway thank you for your help so far; please let me know how to fix the recurring event import issue for automatic imports. Thanks in advance!

This didn’t work; I ended up with a lot of event duplications. I am trying to take screenshots for you but it will only allow one per message, so I attached the one showing the duplicate events. I can’t have that while my team is trying to build the site, so I reverted back to a previous backup. Best I can tell, it duplicated about 100 events.

What should we try next? Or is this add-on just not goign to work for my needs?

Here is a link to the external calendar:

http://calendar.planningcenteronline.com/icals/eJxj4ajmsGLLz2TmP8FoxZVanF9QUs1pxVbsqcSfmJMTn1qWmldSzGbF5hpixVaayfzEW96KvazEU0mwoDQpJzM5viQzN7WYzZojxIqjLDnZU4kPLF6ckZoCFuQuSCxKzC2uZgAAGoEe-g==f340192ecf5037c073078c73cfbd1aeaa89c735e

The first import seemed fine, but when I imported a second time it created another 700ish events that were all duplicates.

Re: #3: Maybe a feature where the EventON fields can be mapped to the field ID set by the client using a text box?