Import overwrote ACF fields
I purchased and installed EventOn CSV importer. I ran the import for 700+ items. Import said it was successful and complete. When going to the site, The site was completely broken. Looking at ACF showed that the imported events had overwritten the ACF fields we had created, wiping out days of custom work! How is that even possible?!!
- Mar 31,2024 AT 11:04AM - 1 year ago-
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Mar 31,2024 AT 11:48AM -
Posted 1 year ago
- #347740
Hello,
Unfortunately, we don’t know how ACF plugin works and how it affects EventON.
Could you let us know where can we take a look at advanced fields that were affected?
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Mar 31,2024 AT 2:24PM -
Posted 1 year ago
- #347749
The ACF field groups still exist and their names are correct but when you edit them, all the fields have been erased and replaced with event information. The site relies heavily on ACF and has been worked on for over a year. The field groups had many fields included in each to populate the content of the website. I notice several pages’ content are now empty.
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Apr 1,2024 AT 4:29AM -
Posted 1 year ago
- #347803
I notice several pages’ content are now empty.
Could you send us links to pages where the content is still visible and also where it doesn’t?
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Apr 9,2024 AT 9:07AM -
Posted 1 year ago
- #349607
In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.
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Mar 31,2024 AT 11:48AM -
Posted 1 year ago
- #347740