X
326541

Interactive Javascript not working after last update. Went through entire troubleshoot list, nothing resolved it.

Since the last updates with Elementor and EventOn, the interactive javascript function has stopped working on our site. I have gone through your entire list of troubleshooting and debugging, and I can not find what is blocking it. I thought it was Siteground optimizer, but I have deactivated it, and it is still not working. Please can you help.

BY: Emma Cane - Sep 14,2023 AT 8:31AM - 1 year ago
    • Artem Sep 14,2023 AT 11:53AM - Posted 1 year ago - #326594

      Hello,

      Are you referring to Event Card isn’t visible? If so, I went to EventON Settings and re-saved them, so it should work now. Please check and let me know.

    • Emma Cane Sep 14,2023 AT 12:20PM - Posted 1 year ago - #326611

      Hi, sorry we still have the problem.  If you scroll down on the site and press the calendar, you will see that the event card does not open like it is supposed to and has always done.  Instead, it is just opening with the date, and not the full card, as in the image attached.

    • Emma Cane Sep 14,2023 AT 12:35PM - Posted 1 year ago - #326619

      I don’t know if you went in again, but it seems to be fixed now – hoping it stays !!  Thanks!

    • Artem Sep 14,2023 AT 1:19PM - Posted 1 year ago - #326643

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON