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30860

Ticket #30860 Public

Internet Explorer 11

  • Hello i am Back to eventon, its the best event software. i try much plugins but only eventon works fine.

    Only one problem withe IE 11 if i add a event to cart i get the message cart is empty……if i “buy” the ticket from the woocommerce shope page its all ok.

    My Try.

    Default WP Theme dosent work
    All Plugins deactive and default theme dosent work

     

    only over Product page.

     

    Have you a idea?

     

     

    BY: gehtsnoch - Mar 10,2017 AT 10:25AM - 3 years ago
    • By: infotainerdave Mar 12,2017 AT 1:02AM - Posted 3 years ago - #30935

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    • By: infotainerdave Mar 12,2017 AT 3:16AM - Posted 3 years ago - #30944

      https://vimeo.com/207996490

       

      see video works for me

    • By: infotainerdave Mar 12,2017 AT 4:27AM - Posted 3 years ago - #30961

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

       

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashan Perera Mar 14,2017 AT 10:13AM - Posted 3 years ago - #31202

      What is “Internet explorer” i dont know what that is :p If you check here https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017 we dont even support IE11, its such a pain in the A to make things work for IE anything.

      But what I am guessing is because the location value is passing as empty string thats why IE doesnt add to cart because its weird unlike other browsers and doesnt wanna process the AJAX url because it has an undefined variable.

      I will add another secondary validation on AJAX string and Will be in the next ticket addon update which probably will be sometime this week.

      Cheers!

    • By: gehtsnoch Mar 14,2017 AT 10:56AM - Posted 3 years ago - #31211

      Hello and Thanks looks like all works fin without : Ö,Ä,Ü at Evenlocation

       

      🙂

       

    • By: Ashan Perera Mar 14,2017 AT 12:59PM - Posted 3 years ago - #31226

      Oh ok great 🙂 I will also add HTML encoding then 🙂 Cheers! and please look for next version update to tickets addon later this week.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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