X
30323

Ticket #30323 Public

Issues with Action User Plugin

Hello,

I have almost finished setting the event website. However, I have faced an issue: when a user add an event, the time and date is not stored. Only the current day and time is inserted. (you can find the add event button at the end of the page)

-Another question regarding this plugin: how to automatically set the color of the event and the user interaction (e.g. light box)? I want whenever a user submit an event, a certain color and light box mode will add automatically.

Thank you.

 

BY: arabsmakers - Mar 6,2017 AT 12:29PM - 5 years ago
    • By: Ashish Rai Mar 7,2017 AT 12:04AM - Posted 5 years ago - #30359

      Can you explain the first issue? I did not understand.

      As for setting default color and click action, please check the ink below:

      http://www.myeventon.com/documentation/override-event-colors-event-type-colors/

      Next, go to myeventon->actionuser-> event submission form and set “Set default user-interaction for event” option.

    • By: arabsmakers Mar 7,2017 AT 4:38AM - Posted 5 years ago - #30394

      Excellent! Thank  you for the fast reply.

      Regarding the first point. After filling the front end form by users, the entered date and time are not saved. Instead, current day (i.e., today) and time are saved.

      I have found another bug: today is 7 of march, I can see it highlighted on the full calendar. However, if I go to another month (e.g., Feb. or April) I can still see day 7 highlighted.

       

      Best regards

    • By: Ashish Rai Mar 7,2017 AT 7:00AM - Posted 5 years ago - #30411

      I cannot find action user addon.

      Please check the screenshot.

    • By: Ashish Rai Mar 8,2017 AT 11:01AM - Posted 5 years ago - #30613

      You are using a lot of plugins. There could be a conflict.

      Please disable all other plugins, change the theme to default WP theme, and check once.

    • By: arabsmakers Mar 8,2017 AT 12:35PM - Posted 5 years ago - #30625

      I have did exactly what you instructed, changed to the default theme and disable all plugins except evenon. But the problem still exists.

      I will return the setting as before.

    • By: infotainerdave Mar 9,2017 AT 10:45AM - Posted 5 years ago - #30764

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Mar 9,2017 AT 5:43PM - Posted 5 years ago - #30800

      See my answers below

      >>Regarding the first point. After filling the front end form by users, the entered date and time are not saved. Instead, current day (i.e., today) and time are saved.

      We are working on AU and EVO update that fix this. It is a PHP 7 issue that is causing this.

      >>I have found another bug: today is 7 of march, I can see it highlighted on the full calendar. However, if I go to another month (e.g., Feb. or April) I can still see day 7 highlighted.

      The 7th is not todays date it is the focused date. PPL get that confused a lot. Calendar focused day will remain on the date selected unless you add shortcode to switch it to first of month. — look in shortcode generator for this option

    • By: arabsmakers Mar 10,2017 AT 3:54AM - Posted 5 years ago - #30828

      Thank you for the fast and clear answers.

      Waiting the fix for the entered date issue.
      Best regards

    • By: Ashan Perera Mar 14,2017 AT 9:30AM - Posted 5 years ago - #31185

      It might take sometime but if you would like to send FTP access I can upload those to your site.

    • By: arabsmakers Mar 19,2017 AT 4:56AM - Posted 5 years ago - #31606

      Hello,

      Sorry for being late.

      Have you fixed the problem? Did you mean you will upload the solution to my website?

    • By: infotainerdave Mar 19,2017 AT 6:02AM - Posted 5 years ago - #31615

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashan Perera Mar 20,2017 AT 12:00PM - Posted 5 years ago - #31718

      your FTP is missing FTP host URL. like I said the issue is fixed in our end and the update to software is pending several final tests

    • By: Ashan Perera Mar 21,2017 AT 9:06AM - Posted 5 years ago - #31805

      FTP connect but there is nothing in there. SO yea just wait few more days once we are done testing couple of things we will release the new version and you can update then.

      Cheers.

    • By: arabsmakers Mar 24,2017 AT 5:00AM - Posted 5 years ago - #32101

      Ok, I will be waiting. I hope it will be available soon.

      Best regards

    • By: Ashan Perera Mar 27,2017 AT 8:21AM - Posted 5 years ago - #32260

      We are really hoping to get it out this week 🙂

    • By: arabsmakers Apr 3,2017 AT 3:50AM - Posted 5 years ago - #33033

      I have made the update sent yesterday. However, I still face the problem with the Action User plugin: when a user add an event, the time and date is not stored. Will you make another update for Action User plugin?

    • By: Ashan Perera Apr 3,2017 AT 4:42PM - Posted 5 years ago - #33104

      there will be an update actionUser coming soon following eventon update

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON