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30255

Ticket #30255 Public [Closed]

Language translation doesn't save

There is a field that doesn’t save. When I translate the field “From your event manager dashboard you can view your submitted events and manage them in here” from action user addon, after click on save change button text field becomes blank again. All the other translation works fine.

BY: Soporte ABDM - Mar 6,2017 AT 4:23AM - 3 years ago
    • By: infotainerdave Mar 6,2017 AT 7:32AM - Posted 3 years ago - #30271

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Ashish Rai Mar 6,2017 AT 7:36AM - Posted 3 years ago - #30272

      It should works.

      Please make sure you have the latest version of the plugin.

    • By: infotainerdave Mar 7,2017 AT 1:48AM - Posted 3 years ago - #30370

      OK there is something major going on with the backend of your site

      see screenshot- we can’t help you until you fix this problem

    • By: Ashish Rai Mar 7,2017 AT 3:40AM - Posted 3 years ago - #30386

      Hi,

      Please log ino our demo site and try it there:

      dev.myeventon.com/wp-admin

      You will see it will work just fine.

    • By: Soporte ABDM Mar 7,2017 AT 3:46AM - Posted 3 years ago - #30388

      I tested your demo site and works, but why on my site works all fields except for this one? There must someting wrong at that point. What can be causing it, don’t know.

    • By: Ashish Rai Mar 8,2017 AT 12:39AM - Posted 3 years ago - #30527

      Yes, it works on all our installation and haven’t had any other client complain about this.

      So, please find a professional developer to check your website.

    • By: Soporte ABDM Mar 8,2017 AT 1:08AM - Posted 3 years ago - #30538

      I guess I have to continue looking for something that can be causing it

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