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31874

Ticket #31874 Public

licence in EventOn 2.5.

Hi
I want to activate my licence in EventOn 2.5.
Entered the purchase key, my Evento username. The API key I create in my settings.

After clicking “active now” it shows “excellent! Purchase key verified and saved Thank you for activating EventON!”

But I still have the message :
“EventON is not activated, it must be activated to use! Enter License Now”
WordPress 4.7.3
What can I do?

BY: sam monika - Mar 22,2017 AT 2:48AM - 3 years ago
    • By: Ashish Rai Mar 22,2017 AT 3:48AM - Posted 3 years ago - #31879

      Hi,

      The latest version is 2.5.1

      So, please update first and you will not experience the issue.

    • By: sam monika Mar 22,2017 AT 4:02AM - Posted 3 years ago - #31881

      In the list of plugins, the plugin is up to date. Is there a manual method for updating?

      Thanks

    • By: infotainerdave Mar 22,2017 AT 5:01AM - Posted 3 years ago - #31882

      yes- deactivate and delete then upload the new version and activate

    • By: Ashish Rai Mar 22,2017 AT 8:35AM - Posted 3 years ago - #31936

      Yes.

      Please check our documentation to learn about manual method for updating:

      http://www.myeventon.com/documentation/update-eventon/

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