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29088

Ticket #29088 Public

Lightbox not opening | Tile View

    1. When I click on an event, the lightbox does not open.
    2. Under “Past Events” I’m trying to list ALL events in the past, but it’s only showing events for the current month.

    Thanks for your help!

     

    BY: RC Woodmass - Feb 23,2017 AT 9:04AM - 3 years ago
    • By: Ashish Rai Feb 23,2017 AT 9:25AM - Posted 3 years ago - #29090

      You have some javascript error. Please fix them and check once.

      For second issue, please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Ashish Rai Feb 23,2017 AT 10:39AM - Posted 3 years ago - #29106

      You have only provided one info. We need both username and password.

      As for javascript, please check our documentation:

      http://www.myeventon.com/documentation/debug-javascript-interactive-issues/

    • By: RC Woodmass Feb 23,2017 AT 4:35PM - Posted 3 years ago - #29137

      I fixed the Javascript error by deactivating the plugin “Autoptimize”.

    • By: infotainerdave Feb 23,2017 AT 9:23PM - Posted 3 years ago - #29150

      I see it is working now- great (see screenshot)

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

    • By: RC Woodmass Feb 24,2017 AT 7:06AM - Posted 3 years ago - #29217

      Hello- the second item on my request has not been fixed.

    • By: infotainerdave Feb 26,2017 AT 4:22AM - Posted 3 years ago - #29330

      I fixed that as well

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