X
30615

Ticket #30615 Public

Lightbox not working

  • I have installed the Event Slider add-on and when I insert two shortcodes:

    [add_eventon_fc load_fullmonth=”yes” ]

    [add_eventon_slider cal_id=”WIN Event Slider” ]

    If they’re on the same page, the lightbox gets disabled on both. Can this be corrected please? Help please.

    Thanks,

    Imran

    BY: Imran Azhar - Mar 8,2017 AT 11:09AM - 3 years ago
    • By: infotainerdave Mar 8,2017 AT 11:29AM - Posted 3 years ago - #30616

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

       

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast! (just in case it is needed)

      Notes for Ashan:

      https://wellnessinnorman.com/eventon-test/

      I am using these shortcodes:

      [add_eventon_fc grid_ux=”2″ cal_id=”full” ]

      [add_eventon_slider cal_id=”slider” ux_val=”3″ ]

      If you try to change the full cal month – it is not changing months and the pop up doesn’t work on iether the full cal or slider

    • By: infotainerdave Mar 8,2017 AT 11:31AM - Posted 3 years ago - #30617

      seems to be a lot of javascript errors and the theme is playing a part in the problem

    • By: Imran Azhar Mar 8,2017 AT 11:38AM - Posted 3 years ago - #30618

      I have temporarily removed the two shortcodes. But you can, of course, do whatever you need if you can find a solution. You mentioned that the theme is playing a part in this. If that’s the case and the two plugins won’t work together, can I please get a refund on the slider plugin?

    • By: Ashan Perera Mar 8,2017 AT 1:43PM - Posted 3 years ago - #30641

      Capture

      Dave is correct, there is one javascript error and that is i believe stopping the rest of  eventon script from running. This need resolved first. it is coming from ur theme and we do not support theme conflicts unfortunately and have to be resolve via your theme developer.

      You can find and resolve javascript errors by following this guide. Once these javascript errors are fixed, eventon scripts will be able to run properly and will resolve your issue.

    • By: Ashan Perera Mar 14,2017 AT 12:08PM - Posted 3 years ago - #31221

      Capture

      Lot of people get fullCal confused. noevents are for 14th but 21st and 22nd are the days with events. Look in the shortcode generator for fullcal for option to show all month events on load instead of just the events for focus date of the calendar.

      Capture

      Most of slider controls are done via shortcode generator.

      http://www.myeventon.com/documentation/shortcode-generator/

      As the settings are configured per each slider and the eventon settings > slider settings are for all sliders.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON