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231963

Ticket #231963 Public

Link doesn't work

Hi,

I just installed eventon with the ticketing, booking and PDF addons. When I make an event, the page shows ‘no page found’. If I set the calendar list to link to a new page, the link fails. It only works when opening like an accordion on the main page.

How do I fix this?

Thanks,

John

BY: turtile - Apr 7,2021 AT 6:15PM - 3 months ago
    • By: infotainerdave Apr 8,2021 AT 12:50AM - Posted 3 months ago - #232004

      resave your permalinks

      settings>>>>permalinks- and simply re-save the permalinks page

      then clear wordpress cahce

      if that fails please provide wp-admin access so we can diagnose

    • By: turtile Apr 8,2021 AT 6:21AM - Posted 3 months ago - #232119

      If I don’t have a cache plug-in, is there another place to clear the cache within WordPress?

    • By: Artem Apr 8,2021 AT 12:59PM - Posted 3 months ago - #232209

      Hello,

      Single Event Page is visible for me:

      Have you managed to fix this?

    • By: turtile Apr 8,2021 AT 4:02PM - Posted 3 months ago - #232257

      Yes, it has been fixed by your directions. Thanks!

      However, PDFer does not work. It is turned on in the settings but I do not get an attachment when I place an order. The site is in test mode so you can use a test card number like 4242 to see the result.

    • By: infotainerdave Apr 8,2021 AT 4:56PM - Posted 3 months ago - #232258

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

      without seeing in the wp-admin at a guess if you are testing- orders need to be completed for the PDF to send- but give us access so we can diagnose

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