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209054

Ticket #209054 Public [Closed]

MAJOR ISSUE - Time Events of all calendar is not working properly

Hi,

After recent upgrade, all our events were reset.
The time of all events are set to 12am.

If I go to each event, the time of the current week is working, however it’s a repeating event each week, the following week, the time display 12am. And this is happening for all events!

URGENT action is needed here it’s impacting all the business!

BY: Ramy Ezzedine - Nov 29,2020 AT 7:22AM - 2 years ago
    • By: infotainerdave Nov 29,2020 AT 8:43AM - Posted 3 years ago - #209055

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Artem Nov 30,2020 AT 3:36AM - Posted 3 years ago - #209170

      Hello,

      Are you working on the site? Some of my events are back to opening in slides and all text are lost in them?

      The access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    • By: Marc St-Arnaud Dec 3,2020 AT 9:37AM - Posted 3 years ago - #209872

      Hy Rami,

      how your problem fixed ?

      I experience the same problem here : all repeating instances of an event is recoded at this time : 0:00 => 1:00

      It does this since I have last updated

    • By: Kenneth Dec 4,2020 AT 1:50AM - Posted 3 years ago - #210016

      Hi Ramy,

      Were you able to solve your issue? If not, please be sure to send the correct login info in a private message so that we can take a look.

      Thanks,

    • By: Ramy Ezzedine Dec 6,2020 AT 6:55AM - Posted 3 years ago - #210324

      Hello,

      No I didn’t work on fixing this issue, it’s a big issue on your side.

      The new release you did yesterday again broke all the work we did for the calendar, how can this happen each time we do an upgrade? Thanks I tested it in a staging environment.

      Before I give you access I want to know what the plan to fix the issue? I would prefer you investigate in a staging environment, if you are able to find the issue and fix it, then you apply the fix in production.

      Let me know if you are ok with this?

      Thanks!
      Ramy

    • By: Ramy Ezzedine Dec 6,2020 AT 7:14AM - Posted 3 years ago - #210325

      Hello,

      No I didn’t work on fixing this issue, it’s a big issue on your side.

      The new release you did yesterday again broke all the work we did for the calendar, how can this happen each time we do an upgrade? Thanks I tested it in a staging environment.

      Before I give you access I want to know what the plan to fix the issue? I would prefer you investigate in a staging environment, if you are able to find the issue and fix it, then you apply the fix in production.

      Let me know if you are ok with this?

      Thanks!
      Ramy

    • By: infotainerdave Dec 6,2020 AT 12:58PM - Posted 3 years ago - #210336

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Artem Dec 26,2020 AT 3:19PM - Posted 3 years ago - #212958

      Hello,

      Login info for the staging environment didn’t work for us. Could you check?

      The thing is that you must update EventON to 3.0.6 otherwise it’ll be quite hard to help.

       it breaks all my custom work event if I add put my css in a separate css file.

      Could you tell us more about this? Have you tried putting the code to EventON Settings > Styles and then enable EventON > Scripts & Styling > Write dynamic styles to header?

    • By: Artem Dec 26,2020 AT 3:22PM - Posted 3 years ago - #212960

      After the update could you try applying this patch to the source code:

      https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2020/12/21164330/Screen-Shot-2020-12-21-at-3.42.57-PM.png

      The code you need to apply: https://pastebin.com/Ut5YAAgd

    • By: dee987 Feb 1,2021 AT 9:10AM - Posted 2 years ago - #219239

      I am having this same issue at nassaureads.com.

      We are using EventOn 3.0.8.

      Is there a fix for this issue

      Diana

    • By: dee987 Feb 1,2021 AT 9:17AM - Posted 2 years ago - #219242

      This seemed to resolve the issue:

      EventON Settings > Styles and then enable EventON > Scripts & Styling > Write dynamic styles to header?

      Thanks,
      Diaan

    • By: Artem Feb 1,2021 AT 12:31PM - Posted 2 years ago - #219266

      Hello dee987,

      Great! If you have any further questions or concerns please create a new ticket.

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