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25743

Ticket #25743 Public

Malware message

  • I am creating a test event and when I go to the event it is throwing up a malware flag on my mac.   Here is the link  The Website is www.everetttheatre.com.  Thanks.

    BY: cseverett - Jan 28,2017 AT 12:58PM - 3 years ago
    • By: infotainerdave Jan 28,2017 AT 3:40PM - Posted 3 years ago - #25745

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashish Rai Jan 28,2017 AT 11:47PM - Posted 3 years ago - #25767

      Hello,

      I will suggest you to do a complete scan of your website.

      I do  not think it is caused by our plugin

      If you need assistance, contact your host and alert them of the situation.

      Thanks

    • By: Ashan Perera Jan 30,2017 AT 10:25AM - Posted 3 years ago - #26028

      Like what Ashish said you are the first person out of idk like 24k other eventon users to mention this so chances are this is something that is coming from your server rather than from eventon. You can try to deactivate eventon and see if that make the issue go away.

      I think sometimes google chrome throw that message when you have https issues too. But def also contact web host and see if they know whats causing this. cus the website does reside in their servers.

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