Hi,
Sometimes we have to cancel events to which people have already bought tickets to using the ticket-addon. It could be because not enough people bought tickets. WHen that happens we often want to offer the ticket-buyers to switch to another similar event. How can we move ticket-buyers from one event to another and delete the event they originally bought tickets for?
while untested you might be able to export orders from one product and inport them to another
https://wordpress.org/plugins/order-import-export-for-woocommerce/
i am not sure if that will effect the tickets side of things- they might not show on the attendee list
“i am not sure if that will effect the tickets side of things- they might not show on the attendee list” – could you check for me please? I don’t want to begin exporting and importing if it has unforeseen consequences. I’m sure Ashan knows.
its not a feature of eventon but i’ll assign ashan to your ticket
It has been 19 days since I wrote in about this.. What is the status please?
Hello,
We are very sorry for the delay.
What you can try is to go to Edit Event > Tickets > ASSIGN DIFFERENT WC PRODUCT AS TICKET PRODUCT > update the event:
Make sure that Ticket SKU is correct.
As we have mentioned before this is not a supported feature of eventON. We have however added this to our future features 🙂 Please keep an eye on the upcoming updates for this feature 🙂 If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!