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384817

My events show in a different time using RSS.

The problem is the events are set at the right time (right time zone), but it shows 5 hours early on my calendar when I use the RSS.

My WP is in the right time zone.
EventOn is in the right time zone.

ChatGPT showed this error after reading your ICS file:

Your .ics file does include TZID:America/Chicago, which is correct for Central Time.

The actual start times use UTC time (like DTSTART:20250409T183000Z) which means 6:30 PM UTC = 1:30 PM CDT — so it’s correct if your events are in Central Time.

⚠️ But the issue is:
Many calendar apps (especially Google Calendar and some iOS settings) ignore the TZID block if it’s not used correctly — and instead use the Z (UTC) time, which causes the 5-6 hour offset you’re seeing.

🔧 What’s Wrong in Your File
You have:

ics
Copy
Edit
DTSTART:20250409T183000Z
TZID:America/Chicago
But that’s conflicting: you’re saying:

This event is at 18:30 UTC, and also in America/Chicago.

That’s redundant and can confuse parsers.

BY: Gilson Lacerda - Apr 15,2025 AT 6:39AM - 11 hours ago
    • Artem Apr 15,2025 AT 11:57AM - Posted 2 days ago - #384839

      Hello,

      Which .ics file are you referring to?

      The one you can download from EventON Settings:

    • Gilson Lacerda Apr 15,2025 AT 1:52PM - Posted 2 days ago - #384853

      Hi Artem,

      The one that the RSS Feed Addon creates so that we can use it to export to the calendar, such as Google, Apple Calendar, etc.

      Please, see the screenshot attached.

    • Artem Apr 16,2025 AT 4:46AM - Posted 1 day ago - #384890

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Apr 16,2025 AT 12:29PM - Posted 1 day ago - #384944

      Hello Gilson, Love it that you have utilized chatGPT to debug the issue 🙂

      I updated the code in your website to have the ICS file times be correctly shown in proper UTC time with TZID that will adjust it to correct timezone.

      Event Link for testing: https://www.rhemabiblechurch.com/events/rhema-youth/

      Let us know if this is not what you are desiring.

    • Gilson Lacerda Apr 17,2025 AT 7:00AM - Posted 11 hours ago - #385061

      Good morning Asham,

      Thank you for your help, but this is not the problem.

      I’m sending a screenshot of my Google Calendar. When the information it is imported into the calendar the time changes. The event is set on EventOn at 6:30 pm, but it shows on the personal calendar as 8:30 am.

      What I need: To have the same time on the Event on the Calendar.

      Please,

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