Ticket #23271 Public

• Hi, i have a problem with your plugin and mycity theme

  BY: emaste - Jan 12,2017 AT 9:29AM - 3 years ago
• • By: emaste Jan 15,2017 AT 5:20AM - Posted 3 years ago - #23472

    Hi, the owner of the theme has fixed all but not a point

    Please go to the end of this page

    https://www.zante.info/

    in the footer there are many events, try to click on image. The link not open the event but show all.

    Is possible to fix ?

    Many thanks

  • By: infotainerdave Jan 16,2017 AT 6:32AM - Posted 3 years ago - #23537

    cannot get past the first username and password check

     

    please double check both username and passwords so we can diagnose and fix

  • By: Ashan Perera Jan 16,2017 AT 10:10AM - Posted 3 years ago - #23579

    Hello Emanuel, I thought we resolve all your issues earlier 🙂 more issues? haha

    So when you say images are not showing I am not really sure what you mean, can you please share screenshot of how it looked before and how it should look now?

    Thanks!

  • By: Ashan Perera Jan 17,2017 AT 10:12AM - Posted 3 years ago - #23736

    

    See my image. The upcoming evetns is not eventon. If this was something added from a theme you need to contact the theme developer not us.

  • By: Ashan Perera Jan 17,2017 AT 12:08PM - Posted 3 years ago - #23775

    NO not the upcoming events. You really need to talk to your theme developer because they have done customization to eventon that is what is breaking your events.

  • By: emaste Jan 17,2017 AT 12:15PM - Posted 3 years ago - #23776

    Ok thanks!

  • By: Ashan Perera Jan 17,2017 AT 12:40PM - Posted 3 years ago - #23785

    Also what is the name and link for this theme? because I dont think this is an approved theme for eventon.

  • By: Ashan Perera Jan 17,2017 AT 8:16PM - Posted 3 years ago - #23831

    Thanks yea those guys dont have our permission to include eventon in their theme. We are in talks with them.

  • By: emaste Jan 18,2017 AT 12:39AM - Posted 3 years ago - #23858

    Now I understand … your work is perfect, but it would appear that with the theme was faulty. in particular from the point of view of seo do not open the pages with parmalink of events and you can not so indexed.
    thank you

  • By: Ashan Perera Jan 18,2017 AT 9:46AM - Posted 3 years ago - #23944

    Great and thank you for those kind words! Its hard for us to control things like this when theme developers do sloppy work.

    But I would suggest you request refund from the theme developer because we will be removing eventon from their theme as they dont have proper permission to include eventon in their theme in the first place.

  • By: Ashan Perera Jan 18,2017 AT 4:38PM - Posted 3 years ago - #23993

    I am not sure you would need to ask that from the theme developer, sometimes what you suggest might work but idk what they have done.

  • By: emaste Jan 19,2017 AT 2:19AM - Posted 3 years ago - #24101

    Ok thanks i will ask to the theme developer.

  • By: Ashan Perera Jan 19,2017 AT 12:49PM - Posted 3 years ago - #24266

    sure thing

  • By: emaste Jan 19,2017 AT 1:17PM - Posted 3 years ago - #24271

    🙂 thanks!

  • By: Ashish Rai Jan 20,2017 AT 1:08AM - Posted 3 years ago - #24393

    ok. great