Ticket #31024 Public

• Hello,

  How are defined the product names for the tickets? Sometimes it’s just the event name but mainly it’s the event name + the first date of the event. This is creating confusion as the ticket has the name (with the first date) and then the real date.

  Is there any way to change this?

  Thank you,

  Eric

  BY: lapatosl - Mar 13,2017 AT 5:08AM - 3 years ago
• • By: Ashish Rai Mar 15,2017 AT 9:15AM - Posted 3 years ago - #31323

    Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

  • By: Ashan Perera Mar 15,2017 AT 11:16AM - Posted 3 years ago - #31344

    Eric, this has raised quite some issues with few users and we are adding an option to disable updating product name upon everytime event is saved in next version. Please stay tune for it.

  • By: lapatosl Mar 20,2017 AT 2:29PM - Posted 3 years ago - #31733

    Ok, thanks!

  • By: Ashan Perera Mar 20,2017 AT 2:35PM - Posted 3 years ago - #31734

    you are welcome