I received the following error message when attempting to install the purchased plugin. File version was codecanyon 1211017, what do I need to do differently or can you send me a link to the correct file?
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin install failed.Jan 24,2017 AT 10:32PM - 3 years ago -
Do you use safari?
Please post your Order ID and purchase license key, envato username and api key.
Also, give us ftp username/password
go here for the manual update
actually you may have downloaded the “all” file see screenshot
A: are all the files- you want to unzip this folder and inside is the eventon plugin zip
B: this is the eventon plugin and you can uload that zip file as it is into the new plugins in the backend
If you try installing option A you will get the error message you received- so try unzipping it is you downloaded option A above
so, the ftp info isn’t working.
Please check the link below and follow the Manual Installation section and install it by ftp:
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!