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33475

Ticket #33475 Public

Not possible to change language under "Language"

Hi! There is a whole lot of options missing (!) entirely under Languages tab and therefore not possible to change language manually. Event on was bought and installed yesterday so its a fresh install. WP install is set to Swedish, both in WP config but also under Settings in WP. Everything shows fine in Swedish, but not Event on. Please check up on this!. Thanks!

BY: romaxa - Apr 6,2017 AT 8:14AM - 3 years ago
    • By: Ashish Rai Apr 6,2017 AT 8:23AM - Posted 3 years ago - #33478

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    • By: infotainerdave Apr 6,2017 AT 9:12AM - Posted 3 years ago - #33502

      I can’t login- perhaps you are using IP address blocking-if so please allow

       

      Australia, nepal and the USA

    • By: infotainerdave Apr 6,2017 AT 10:11AM - Posted 3 years ago - #33529

      OK I got in- that is strange the myeventon>>>>languages options do not appear the drop down for languages 1-3 does but the rest does not

      when looking at the code- wordfence does appear- not sure if this is blocking something- if possible (I don’t want to do it as it may stuff up and I don’t speak your langauage to fix it) but turn wordfence off- clear your caches and see if language appears (then turn it back on and let us know

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

      I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

       

    • By: Ashan Perera Apr 7,2017 AT 12:11PM - Posted 3 years ago - #33663

      thanks for the information Rosa! it was a PHP7.1 conflict and got it all fixed for you 🙂

      Capture

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: romaxa Apr 10,2017 AT 2:21AM - Posted 3 years ago - #33773

      Hi and thank you so much for finding the weird error! I’ll be happy to give a review 🙂

      /Rosa

    • By: romaxa Apr 10,2017 AT 2:46AM - Posted 3 years ago - #33777

      Hi again! I’ve now tried to change the language manually under Language tab, the options that were missing before. But when saving all my changes all fields are emptied. I’ve done the changes twice and saved but they are not saved. I’ve added the language code to the calendar’s shortcode. Just to see if my changes were saved somewhere else. I’ve double checked the calendar online several times, but the language is still English and not the changes I’ve made to Swedish. Please check this out. Thanks again!

    • By: Ashan Perera Apr 12,2017 AT 7:56PM - Posted 3 years ago - #34076

      I am really sorry for this my friend I must have missed this step in making sure the saves work on your site with newer PHp version. Unfortunately I am on mobile until monady but I have made a note to take a look at your site as soon as I am on PC and get this resorted 🙂

    • By: Ashan Perera Apr 18,2017 AT 9:51AM - Posted 3 years ago - #34496

      Ok got that resolved should be working now 🙂

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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