We are using the plugin extensively. It’s great! But we have found a problem that I can’t figure out.
The add_eventon_list is showing all months execpt for the month: MAY. So he is not showing May 2017. but when I increasse the number of months he is showing may 2018… Do you have any idea how this can be ?
ThanksMar 9,2017 AT 12:42AM - 3 years ago -
Please send us wp-admin access to your site as a private message for us to further assist your situation.
You have a very unique installation of wordpress.
So, please disable all other plugins, change theme to default WP theme temporarily, and check once.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Notes for Ashan
You can create a page with the main calendar on it and you can jump month to May but in event list it simply doesn’t show- I got nothing
Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
There are some issues going on in yur site please address those first
thanks, this is taken care off..
It’s running again.
Please test once by installing twenty seventeen WP default theme.
Let us know how that goes.
we have tested it with the new theme but that one whas alsow not working.
I believe there is some sort of a script that strips out the may month info. THink hard have you added something like this in the past that you have forgotten about?
I would like for you to perform the below test.
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
There are no custom codes or scripts that strip out this month..
There is alsow no logich to this to do so.
We alsow did the tests that are mentiont in the documentation.
But there where no errors what so ever…
Marco, to be honest my friend i did bunch of tests on yoru site and nothing revealed me whats going on. So i am as clueless as you are. Do i have permission to deactivate your plugins and change themes?
You have permission to deactivate the plugins.
This is a full copy from the live site to found out what the problem is.
seems to display may now
Did you deactivate any pliugin in the customer site Dave? or did may start working all of sudden?