Ticket #27425 Public

• the issue is on this page:

  http://www.coloroncanvasllc.com/event-calendar/

  the event called Devon Seafood + Steak in April. Won’t let me purchase tickets or show me the option to pick. Under Product Variations I put 2 options for the ticket purchasing. please help.

  BY: SarahRKcom - Feb 9,2017 AT 12:59PM - 3 years ago
• • By: Ashish Rai Feb 9,2017 AT 11:44PM - Posted 3 years ago - #27459

    Works fine when I check.

    Please see the attachment

    

  • By: SarahRKcom Feb 10,2017 AT 11:02AM - Posted 3 years ago - #27537

    its’ so weird I updated it and added 2 images to it and now it doesn’t show the 2 options again?….confused… please fix

  • By: Ashish Rai Feb 10,2017 AT 10:03PM - Posted 3 years ago - #27574

    Really, difficult to fix if it is already working for me.

    Please record a video of what is happening on your end.

  • By: SarahRKcom Feb 11,2017 AT 6:25AM - Posted 3 years ago - #27582

    I cleared my cache. It WORKS on IE, & CHROME BUT NOT FIREFOX – when I click on purchase ticket nothing happens. so the issue is with IE , no drop down menu when clicked nothing happens…

  • By: SarahRKcom Feb 13,2017 AT 12:04PM - Posted 3 years ago - #27825

    Please fix issue. it’s ONLY ON IE (internet explorer browsers)

  • By: SarahRKcom Feb 16,2017 AT 11:28AM - Posted 3 years ago - #28336

    still waiting.. IE issue!

  • By: Ashish Rai Feb 17,2017 AT 10:56AM - Posted 3 years ago - #28488

    Hi,

    We just released a new update. So, please use the new version and check once.

  • By: SarahRKcom Feb 17,2017 AT 11:27AM - Posted 3 years ago - #28495

    thank you!!! That fixed the issue in IE!

  • By: Ashan Perera Feb 17,2017 AT 12:13PM - Posted 3 years ago - #28509

    Great!