Ticket #27425 Public

options for ticket doesn't work.

the issue is on this page:


the event called Devon Seafood + Steak in April. Won’t let me purchase tickets or show me the option to pick. Under Product Variations I put 2 options for the ticket purchasing. please help.

BY: SarahRKcom - Feb 9,2017 AT 12:59PM - 5 years ago
    • By: Ashish Rai Feb 9,2017 AT 11:44PM - Posted 5 years ago - #27459

      Works fine when I check.

      Please see the attachment

    • By: SarahRKcom Feb 10,2017 AT 11:02AM - Posted 5 years ago - #27537

      its’ so weird I updated it and added 2 images to it and now it doesn’t show the 2 options again?….confused… please fix

    • By: Ashish Rai Feb 10,2017 AT 10:03PM - Posted 5 years ago - #27574

      Really, difficult to fix if it is already working for me.

      Please record a video of what is happening on your end.

    • By: SarahRKcom Feb 11,2017 AT 6:25AM - Posted 5 years ago - #27582

      I cleared my cache. It WORKS on IE, & CHROME BUT NOT FIREFOX – when I click on purchase ticket nothing happens. so the issue is with IE , no drop down menu when clicked nothing happens…

    • By: SarahRKcom Feb 13,2017 AT 12:04PM - Posted 5 years ago - #27825

      Please fix issue. it’s ONLY ON IE (internet explorer browsers)

    • By: SarahRKcom Feb 16,2017 AT 11:28AM - Posted 5 years ago - #28336

      still waiting.. IE issue!

    • By: Ashish Rai Feb 17,2017 AT 10:56AM - Posted 5 years ago - #28488


      We just released a new update. So, please use the new version and check once.

    • By: SarahRKcom Feb 17,2017 AT 11:27AM - Posted 5 years ago - #28495

      thank you!!! That fixed the issue in IE!

    • By: Ashan Perera Feb 17,2017 AT 12:13PM - Posted 5 years ago - #28509


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