X
30329

Ticket #30329 Public

PHP Error Message

  • When publishing a new event, I’m getting a bunch of errors. When clicking ‘back’, the event has published but does not accept the start time. Instead, it displays the current date and time.

    BY: Matt Frost - Mar 6,2017 AT 1:01PM - 3 years ago
    • By: Ashish Rai Mar 6,2017 AT 11:55PM - Posted 3 years ago - #30357

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Matt Frost Mar 8,2017 AT 3:31AM - Posted 3 years ago - #30554

      Can you give me an update on this please? It’s been over a day…

    • By: Ashish Rai Mar 10,2017 AT 8:44AM - Posted 3 years ago - #30846

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      @Ashan.

      The test page is here:http://wordoflife.limegreenstaging.com/ajde-test/

      Debug log file: http://wordoflife.limegreenstaging.com/debug.log

    • By: Matt Frost Mar 14,2017 AT 5:55AM - Posted 3 years ago - #31156

      Guys, I am being patient but this ticket is now 8 days old. I’d greatly appreciate some urgency in finding a solution.

    • By: Ashish Rai Mar 15,2017 AT 7:21AM - Posted 3 years ago - #31304

      Hi,

      Sorry about this.

      Instead of assigning the ticket to Ashan, it looks like I tagged it to my own name.

      Please allow some time for Ashan to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Matt Frost Mar 20,2017 AT 8:42AM - Posted 3 years ago - #31682

      This ticket is now 2 weeks old. What’s happening?

    • By: Matt Frost Mar 24,2017 AT 3:10AM - Posted 3 years ago - #32091

      Guys, this is becoming a joke. You have not resolved the problem, nor even communicated with me. Please advise as a matter of urgency.

    • By: Ashan Perera Mar 27,2017 AT 10:42AM - Posted 3 years ago - #32304

      I’m sorry this ticket was not assigned to me. Go to the main help desk page there is a patch fix for this please apply that.

      It is a conflict with php 7.1 that will be addressed in the next version update. We are really hoping to get the update out this week. Or you can send us your ftp info and we can update the latest eventon for your site

    • By: Ashish Rai Mar 29,2017 AT 8:12AM - Posted 3 years ago - #32611

      Sorry about that, Ashan.

      Yes, let us know if you want us to apply the patch for you.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON