I have been attempting to isolate the reason why Permalinks worked intermittently and why my password protected page went off into space after entering password and I started deactivating plugins. With the EventOn, EventLists Ext, FullCal and RSVP plus Contact Form 7 deactivated my website returned back to normal. We have been using EventOn for many years but something must have changed recently (like WordPress 5.8) causing a new conflict. Any help would be appreciated.
- Aug 25,2021 AT 9:40AM - 3 years agoHello,
…page went off into space…
Could you elaborate more? Do you see an error?
do you have a staging site we can work with
its hard to diagnose without activating the plugins. so if you don’t have a staging site can we activate the eventon plugins and contact form 7
and if so please provide links to error pages so we can test
rsvp is out of date 2.7.2 should be 2.7.4
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
for me when i activate eventon and then resave permalinks those 2 links are the same- they are not effected
can we have the password for the members section? i don’t know what page has the 3 folders on it
i have deactivated eventon.
i’d recomment getting that staging site working so the staff here and yourself can have eventon always on so we can show you are have staff work on it across 24 hour periods- once the staging site is working- you can switch over and make it live.
This is the issue we run into eventon helpdesk- activating a deactivated by customer plugin and leaving it on tends to make people very unhappy so we avoid it.
Hi,
Thank you for letting us know.
As I see there is no other assistance needed from us, right?
I still have not figured out what is causing the intermittent problem on the website. Let’s close this tor now until I can figure out what the root cause is on the site.
I am going to close it. Please create a new ticket when ready.