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385227

Plugin update functionality still not working

Very very annoying … it takes me addtional 5min to to a manual update every time you releas an update. WordPress aut-update blocked aswell.
Your plugin updates are still failing with
PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Problem now open since half a year!!!

BY: DAV BGH - Apr 21,2025 AT 12:24PM - 1 month ago
    • Artem Apr 21,2025 AT 1:05PM - Posted 1 month ago - #385228

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

    • Ashan Perera Apr 22,2025 AT 3:59PM - Posted 1 month ago - #385361

      terribly sorry to hear this my friend. Were you trying to update eventON or eventon addon?

    • DAV BGH Apr 23,2025 AT 12:16AM - Posted 1 month ago - #385370

      I updated manually again to the latest version

    • Artem Apr 23,2025 AT 2:55AM - Posted 1 month ago - #385379

      But are you referring to the main plugin or our add-ons?

    • DAV BGH Apr 23,2025 AT 3:28AM - Posted 1 month ago - #385398

      Both

    • Artem Apr 23,2025 AT 12:57PM - Posted 1 month ago - #385457

      Thank you for letting us know! Ashan will check this ASAP.

    • Ashan Perera Apr 24,2025 AT 1:01PM - Posted 1 month ago - #385564

      Thank you for your message Dav. We know it works because thats how we update our demo.myeventon.com site. 

      We do have encrypted code checking before releasing the updated file to remote calls. It is possible that, your website might be caching this saved data and sending out an old encrypted code, which is then denied. 

      We have couple of other big issues we are working to resolve at the moment. Once that is complete we will be putting more time to testing and supporting these niche cases 🙂 

      Terribly sorry again for the discomfort in having to manually update and feeling very annoyed because it did not work as you expected. 

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