When I try to update the EventOn plugin from v2.3.23, I get an error:
“An error occurred while updating EventON: The package could not be installed. The package contains no files.”
I attempted to delete the existing plugin and install the new version afresh, however, all of my information was erased – and I had to restore the website completely from a backup.
Can you tell me if this is an issue with the plugin, package, or updater? Or a compatibility issue with the theme? Not sure what to do or how to procceed.
The add-on plugins also will not update.
Please advise. Thank you!
there are a few problems with the update- but deleting the plugin would not cause you to lose events for example or anything else
you have to do a manual update see the second option here http://www.myeventon.com/documentation/update-eventon/
Thank you – I took care of this, finally! Worked well. 🙂