Hello!
I believe I’ve encountered a bug in the ICS Importer plugin. When I manually import events using an ICS file, if the events already exist in the database but their start/end times have been modified, the updated times are not displayed correctly on the frontend after import. Instead, the frontend continues to show the previous times from before the import.
The only way to make the correct times appear on the frontend is to manually update each event. Interestingly, in the edit mode, the date and time are displayed correctly after import; however, this change does not reflect on the live site until an update is performed.
I have tested this thoroughly in a staging environment with no caching plugins active. I would appreciate it if you could test this scenario on your end as well to confirm the issue. You should see that even though the database and edit mode show the correct time, the frontend does not update without a manual event update.
I tested with the latest version of EventON and the latest version of the ICS Importer plugin.
Best regards,
Daniel
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
I tried updating events using ICS Import add-on and it updated events correctly.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Just wanna double check few things to see if I can replicate this.
Have you checked “Sync already imported events…” in ICS importer settings?
I did this and it works correctly.
I imported event using ICS > edited the ICS file with different time > reupload ICS (with sync already imported events)
That already imported event is updated with new time both on front and back.
What am I missing? Is this not your work flow?
ICS Import add-on’s new version is available. Could you update?
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.